A suspense account is one that temporarily records transactions that have yet to be assigned to their proper accounts. The suspense account is situated on the general ledger and is used to temporarily store specific transaction amounts. Having said that, any sums recorded in this account will ultimately be transferred to another permanent account.
So, what is the requirement for a suspense account in the first place?
A suspense account is needed because the appropriate account was not determined at the time the transaction was being recorded. As long as a transaction is found in a suspense account and hasn’t yet been transferred to its permanent account, it is placed in the suspense account, acting as its holding account for the transaction. Having a larger number of unreported transactions would mean that it won’t be recorded by the end of the reporting period, resulting in inaccurate financial outcomes.
Why are these accounts so important?
- They allow the transactions to be posted before any sufficient information is available to create an entry for the correct account(s). Without posting these transactions, there may be transactions that aren’t recorded by the end of a reporting period, which could result in inaccurate financial results.
- The items in a suspense account represent unallocated amounts. As such, having the account presented on financial statements with a remaining balance may be viewed negatively by outside investors. Therefore, suspense accounts should be cleared by the end of each financial period.
- Using a suspense account allows the accountant to review each individual transaction in the account before they clear it. The objective here is to shift the transaction to its original/permanent account in time.
- With more time, transactions can become difficult to clear, especially with minimal documentation. This explains why the transaction was put in a suspense account in the first place. To minimise this possibility in the future, items are tracked with the balance sheet.
- Suspense accounts are also known to be a control risk and, under the Sarbanes-Oxley (SOX) Act of 2002, it’s required that the accounts are analysed by the type of product, its aging category, and business justification, so that it’s understood exactly what is in the account. Also, this information needs to be shared with the auditors on a regular basis.
Examples
The following are a few examples of suspense accounts, or when is it viable to use or open one:
- If the payee is unknown
If a payment is made to the business but the accountant does not know who sent it, the sum must be placed in a suspense account until additional inquiry is completed. Once the accountant has reviewed the invoices or other communications and validated them with the client/customer, the funds can be sent to the appropriate account.
- In the event of partial payments
Partial payments, whether intended or unintentional, can be difficult to reconcile with bills. The accountant or those in control can place the payments in a suspense account until they can determine whose accounts the transactions belong to. For example, if a financial institution gets a $50 partial payment from a customer, it must first create a suspense account.
The accountant will then credit the suspense account with $50 and debit the cash account with the same transaction amount. When the company gets the entire payment from the customer, they will debit $50 from the suspense account and credit the receivable accounts with the same amount. When the process is finished, the accountant may finally terminate the suspense account and transfer the money to the correct account.
- In case one can’t classify a transaction
This situation can arise when a small business owner or senior executive is unsure how to classify a transaction. If this is the case, they might create a suspense account before they receive aid from their accountant. For example, a supplier may deliver a $1,000 invoice for services. If the person in charge is unclear which department of their company should be charged, they can temporarily store this sum in a suspense account.
To do so, users must first create a suspense account. After which, they need to debit the suspense account and credit the accounts payable. Once the department has been specified, the accountant or management will be able to quickly bill that department. For example, the buying department’s supply account. Finally, for the buying department to complete the transaction, the accountant will credit the suspense account and debit the supply account.
Best Practices for Accounting
Best practices for a suspense account:
- The accounting head or those in charge of the firm should evaluate the things in a suspense account on a regular basis. This is done to ensure that the transaction monies are returned to their originating accounts as soon as possible. Otherwise, the balances in the suspense account may increase to significant proportions and become difficult to manage over time. This is especially true for transactions with little evidence as to why they were kept in suspense in the first place.
- There should also be an everyday measurement of the balance sheet in the suspense account, utilised by the controller as the trigger for ongoing investigations. This data is valuable for tracking transactions that are regularly redirected to the suspense account. It helps to strengthen the processes and makes it simpler to recognise similar products in the future, hence keeping them out of the account.
- It is recommended practice to erase all things in a suspense account at the end of the fiscal year, or otherwise the company may issue statements that may contain unidentified transactions, which could lead to mistakes in the statement.
Suspense Account on Balance Sheets
For an accountant to show a suspense account on balance sheet documents is more direct than it seems, because it isn’t much different from other accounts. For instance, if the accountant or the owner isn’t sure which account to place a transaction into, then it’ll be moved to the suspense account for the time being. Also, a balance sheet will be placed on that account.
Following additional research, the accountant may discover that the money is intended for their marketing section, in which case he or she will transfer the funds to the correct account, ensuring that it balances on the balance sheet.
So, in terms of a balance sheet, the goal of a suspense account is always to have a balance of zero, indicating that everything has been accurately recorded and that there are no abnormalities unaccounted for in terms of the transaction. Suspense accounts on balance sheets are not desirable since they might make it difficult to balance the books appropriately.
Using a suspense account in accounting, on the other hand, is analogous to putting a paper on a pile of ‘to file.’ Suspense accounts, like any other stacks that must be filed eventually, cannot store anonymous sums indefinitely, therefore their correct account will be found at some point. Large corporations can clear their suspense accounts periodically, whereas small enterprises can do so more often.
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Top AML Scenarios in ASEAN

The Role of AML Software in Compliance

The Role of AML Software in Compliance


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Name Screening in AML: Why It Matters More Than You Think
In an increasingly connected financial system, the biggest compliance risks often appear before a single transaction takes place. Long before suspicious patterns are detected or alerts are investigated, banks and fintechs must answer a fundamental question: who are we really dealing with?
This is where name screening becomes critical.
Name screening is one of the most established controls in an AML programme, yet it remains one of the most misunderstood and operationally demanding. While many institutions treat it as a basic checklist requirement, the reality is that ineffective name screening can expose organisations to regulatory breaches, reputational damage, and significant operational strain.
This guide explains what name screening is, why it matters, and how modern approaches are reshaping its role in AML compliance.

What Is Name Screening in AML?
Name screening is the process of checking customers, counterparties, and transactions against external watchlists to identify individuals or entities associated with heightened financial crime risk.
These watchlists typically include:
- Sanctions lists issued by global and local authorities
- Politically Exposed Persons (PEPs) and their close associates
- Law enforcement and regulatory watchlists
- Adverse media databases
Screening is not a one-time activity. It is performed:
- During customer onboarding
- On a periodic basis throughout the customer lifecycle
- At the point of transactions or payments
The objective is straightforward: ensure institutions do not unknowingly engage with prohibited or high-risk individuals.
Why Name Screening Is a Core AML Control
Regulators across jurisdictions consistently highlight name screening as a foundational AML requirement. Failures in screening controls are among the most common triggers for enforcement actions.
Preventing regulatory breaches
Sanctions and PEP violations can result in severe penalties, licence restrictions, and long-term supervisory oversight. In many cases, regulators view screening failures as evidence of weak governance rather than isolated errors.
Protecting institutional reputation
Beyond financial penalties, associations with sanctioned entities or politically exposed individuals can cause lasting reputational harm. Trust, once lost, is difficult to regain.
Strengthening downstream controls
Accurate name screening feeds directly into customer risk assessments, transaction monitoring, and investigations. Poor screening quality weakens the entire AML framework.
In practice, name screening sets the tone for the rest of the compliance programme.
Key Types of Name Screening
Although often discussed as a single activity, name screening encompasses several distinct controls.
Sanctions screening
Sanctions screening ensures that institutions do not onboard or transact with individuals, entities, or jurisdictions subject to international or local sanctions regimes.
PEP screening
PEP screening identifies individuals who hold prominent public positions, as well as their close associates and family members, due to their higher exposure to corruption and bribery risk.
Watchlist and adverse media screening
Beyond formal sanctions and PEP lists, institutions screen against law enforcement databases and adverse media sources to identify broader criminal or reputational risks.
Each screening type presents unique challenges, but all rely on accurate identity matching and consistent decision-making.
The Operational Challenge of False Positives
One of the most persistent challenges in name screening is false positives.
Because names are not unique and data quality varies widely, screening systems often generate alerts that appear risky but ultimately prove to be non-matches. As volumes grow, this creates significant operational strain.
Common impacts include:
- High alert volumes requiring manual review
- Increased compliance workload and review times
- Delays in onboarding and transaction processing
- Analyst fatigue and inconsistent outcomes
Balancing screening accuracy with operational efficiency remains one of the hardest problems compliance teams face.
How Name Screening Works in Practice
In a typical screening workflow:
- Customer or transaction data is submitted for screening
- Names are matched against multiple watchlists
- Potential matches generate alerts
- Analysts review alerts and assess contextual risk
- Matches are cleared, escalated, or restricted
- Decisions are documented for audit and regulatory review
The effectiveness of this process depends not only on list coverage, but also on:
- Matching logic and thresholds
- Risk-based prioritisation
- Workflow design and escalation controls
- Quality of documentation

How Technology Is Improving Name Screening
Traditional name screening systems relied heavily on static rules and exact or near-exact matches. While effective in theory, this approach often generated excessive noise.
Modern screening solutions focus on:
- Smarter matching techniques that reduce unnecessary alerts
- Configurable thresholds based on customer type and geography
- Risk-based alert prioritisation
- Improved alert management and documentation workflows
- Stronger audit trails and explainability
These advancements allow institutions to reduce false positives while maintaining regulatory confidence.
Regulatory Expectations Around Name Screening
Regulators expect institutions to demonstrate that:
- All relevant lists are screened comprehensively
- Screening occurs at appropriate stages of the customer lifecycle
- Alerts are reviewed consistently and promptly
- Decisions are clearly documented and auditable
Importantly, regulators evaluate process quality, not just outcomes. Institutions must be able to explain how screening decisions are made, governed, and reviewed over time.
How Modern AML Platforms Approach Name Screening
Modern AML platforms increasingly embed name screening into a broader compliance workflow rather than treating it as a standalone control. Screening results are linked directly to customer risk profiles, transaction monitoring, and investigations.
For example, platforms such as Tookitaki’s FinCense integrate name screening with transaction monitoring and case management, allowing institutions to manage screening alerts, customer risk, and downstream investigations within a single compliance environment. This integrated approach supports more consistent decision-making while maintaining strong regulatory traceability.
Choosing the Right Name Screening Solution
When evaluating name screening solutions, institutions should look beyond simple list coverage.
Key considerations include:
- Screening accuracy and false-positive management
- Ability to handle multiple lists and jurisdictions
- Integration with broader AML systems
- Configurable risk thresholds and workflows
- Strong documentation and audit capabilities
The objective is not just regulatory compliance, but sustainable and scalable screening operations.
Final Thoughts
Name screening may appear straightforward on the surface, but in practice it is one of the most complex and consequential AML controls. As sanctions regimes evolve and data volumes increase, institutions need screening approaches that are accurate, explainable, and operationally efficient.
When implemented effectively, name screening strengthens the entire AML programme, from onboarding to transaction monitoring and investigations. When done poorly, it becomes a persistent source of risk and operational friction.

Before the Damage Is Done: Rethinking Fraud Prevention and Detection in a Digital World
Fraud rarely starts with a transaction. It starts with a weakness.
Introduction
Fraud has become one of the most persistent and fast-evolving threats facing financial institutions today. As digital channels expand and payments move faster, criminals are finding new ways to exploit gaps across onboarding, authentication, transactions, and customer behaviour.
In the Philippines, this challenge is especially pronounced. Rapid growth in digital banking, e-wallet usage, and instant payments has increased convenience and inclusion, but it has also widened the attack surface for fraud. Social engineering scams, account takeovers, mule networks, and coordinated fraud rings now operate at scale.
In this environment, fraud prevention detection is no longer a single function or a back-office control. It is a continuous capability that spans the entire customer journey. Institutions that rely on reactive detection alone often find themselves responding after losses have already occurred.
Modern fraud prevention and detection strategies focus on stopping fraud early, identifying subtle warning signs, and responding in real time. The goal is not only to catch fraud, but to prevent it from succeeding in the first place.

Why Fraud Is Harder to Prevent Than Ever
Fraud today looks very different from the past. It is no longer dominated by obvious red flags or isolated events.
One reason is speed. Transactions are executed instantly, leaving little time for manual checks. Another is fragmentation. Fraudsters break activity into smaller steps, spread across accounts, channels, and even institutions.
Social engineering has also changed the equation. Many modern fraud cases involve authorised push payments, where victims are manipulated into approving transactions themselves. Traditional controls struggle in these situations because the activity appears legitimate on the surface.
Finally, fraud has become organised. Networks recruit mules, automate attacks, and reuse successful techniques across markets. Individual incidents may appear minor, but collectively they represent significant risk.
These realities demand a more sophisticated approach to fraud prevention and detection.
What Does Fraud Prevention Detection Really Mean?
Fraud prevention detection refers to the combined capability to identify, stop, and respond to fraudulent activity across its entire lifecycle.
Prevention focuses on reducing opportunities for fraud before it occurs. This includes strong customer authentication, behavioural analysis, and early risk identification.
Detection focuses on identifying suspicious activity as it happens or shortly thereafter. This involves analysing transactions, behaviour, and relationships to surface risk signals.
Effective fraud programmes treat prevention and detection as interconnected, not separate. Weaknesses in prevention increase detection burden, while poor detection allows fraud to escalate.
Modern fraud prevention detection integrates both elements into a single, continuous framework.
The Limits of Traditional Fraud Detection Approaches
Many institutions still rely on traditional fraud systems that were designed for a simpler environment. These systems often focus heavily on transaction-level rules, such as thresholds or blacklists.
While such controls still have value, they are no longer sufficient on their own.
Rule-based systems are static. Once configured, they remain predictable. Fraudsters quickly learn how to stay within acceptable limits or shift activity to channels that are less closely monitored.
False positives are another major issue. Overly sensitive rules generate large numbers of alerts, overwhelming fraud teams and creating customer friction.
Traditional systems also struggle with context. They often evaluate events in isolation, without fully considering customer behaviour, device patterns, or relationships across accounts.
As a result, institutions spend significant resources reacting to alerts while missing more subtle but coordinated fraud patterns.

How Modern Fraud Prevention Detection Works
Modern fraud prevention detection takes a fundamentally different approach. It is behaviour-led, intelligence-driven, and designed for real-time decision-making.
Rather than asking whether a transaction breaks a rule, modern systems ask whether the activity makes sense in context. They analyse how customers normally behave, how devices are used, and how transactions flow across networks.
This approach allows institutions to detect fraud earlier, reduce unnecessary friction, and respond more effectively.
Core Components of Effective Fraud Prevention Detection
Behavioural Intelligence
Behaviour is one of the strongest indicators of fraud. Sudden changes in transaction frequency, login patterns, device usage, or navigation behaviour often signal risk.
Behavioural intelligence enables institutions to identify these shifts quickly, even when transactions appear legitimate on the surface.
Real-Time Risk Scoring
Modern systems assign dynamic risk scores to events based on multiple factors, including behaviour, transaction context, and historical patterns. These scores allow institutions to respond proportionately, whether that means allowing, challenging, or blocking activity.
Network and Relationship Analysis
Fraud rarely occurs in isolation. Network analysis identifies relationships between accounts, devices, and counterparties to uncover coordinated activity.
This is particularly effective for detecting mule networks and organised fraud rings that operate across multiple customer profiles.
Adaptive Models and Analytics
Advanced analytics and machine learning models learn from data over time. As fraud tactics change, these models adapt, improving accuracy and reducing reliance on manual rule updates.
Crucially, leading platforms ensure that these models remain explainable and governed.
Integrated Case Management
Detection is only effective if it leads to timely action. Integrated case management brings together alerts, evidence, and context into a single view, enabling investigators to work efficiently and consistently.
Fraud Prevention Detection in the Philippine Context
In the Philippines, fraud prevention detection must address several local realities.
Digital channels are central to everyday banking. Customers expect fast, seamless experiences, which limits tolerance for friction. At the same time, social engineering scams and account takeovers are rising.
Regulators expect institutions to implement risk-based controls that are proportionate to their exposure. While specific technologies may not be mandated, institutions must demonstrate that their fraud frameworks are effective and well governed.
This makes balance critical. Institutions must protect customers without undermining trust or usability. Behaviour-led, intelligence-driven approaches are best suited to achieving this balance.
How Tookitaki Approaches Fraud Prevention Detection
Tookitaki approaches fraud prevention detection as part of a broader financial crime intelligence framework.
Through FinCense, Tookitaki enables institutions to analyse behaviour, transactions, and relationships using advanced analytics and machine learning. Fraud risk is evaluated dynamically, allowing institutions to respond quickly and proportionately.
FinMate, Tookitaki’s Agentic AI copilot, supports fraud analysts by summarising cases, highlighting risk drivers, and providing clear explanations of why activity is flagged. This improves investigation speed and consistency while reducing manual effort.
A key differentiator is the AFC Ecosystem, which provides real-world insights into emerging fraud and laundering patterns. These insights continuously enhance detection logic, helping institutions stay aligned with evolving threats.
Together, these capabilities allow institutions to move from reactive fraud response to proactive prevention.
A Practical Example of Fraud Prevention Detection
Consider a digital banking customer who suddenly begins transferring funds to new recipients at unusual times. Each transaction is relatively small and does not trigger traditional thresholds.
A modern fraud prevention detection system identifies the behavioural change, notes similarities with known scam patterns, and increases the risk score. The transaction is challenged in real time, preventing funds from leaving the account.
At the same time, investigators receive a clear explanation of the behaviour and supporting evidence. The customer is protected, losses are avoided, and trust is maintained.
Without behavioural and contextual analysis, this activity might have been detected only after funds were lost.
Benefits of a Strong Fraud Prevention Detection Framework
Effective fraud prevention detection delivers benefits across the organisation.
It reduces financial losses by stopping fraud earlier. It improves customer experience by minimising unnecessary friction. It increases operational efficiency by prioritising high-risk cases and reducing false positives.
From a governance perspective, it provides clearer evidence of effectiveness and supports regulatory confidence. It also strengthens collaboration between fraud, AML, and risk teams by creating a unified view of financial crime.
Most importantly, it helps institutions protect trust in a digital-first world.
The Future of Fraud Prevention and Detection
Fraud prevention detection will continue to evolve as financial crime becomes more sophisticated.
Future frameworks will rely more heavily on predictive intelligence, identifying early indicators of fraud before transactions occur. Integration between fraud and AML capabilities will deepen, enabling a holistic view of risk.
Agentic AI will play a greater role in supporting analysts, interpreting patterns, and guiding decisions. Federated intelligence models will allow institutions to learn from shared insights without exposing sensitive data.
Institutions that invest in modern fraud prevention detection today will be better prepared for these developments.
Conclusion
Fraud prevention detection is no longer about reacting to alerts after the fact. It is about understanding behaviour, anticipating risk, and acting decisively in real time.
By moving beyond static rules and isolated checks, financial institutions can build fraud frameworks that are resilient, adaptive, and customer-centric.
With Tookitaki’s intelligence-driven approach, supported by FinCense, FinMate, and the AFC Ecosystem, institutions can strengthen fraud prevention and detection while maintaining transparency and trust.
In a world where fraud adapts constantly, the ability to prevent and detect effectively is no longer optional. It is essential.

What Makes the Best AML Software? A Singapore Perspective
“Best” isn’t about brand—it’s about fit, foresight, and future readiness.
When compliance teams search for the “best AML software,” they often face a sea of comparisons and vendor rankings. But in reality, what defines the best tool for one institution may fall short for another. In Singapore’s dynamic financial ecosystem, the definition of “best” is evolving.
This blog explores what truly makes AML software best-in-class—not by comparing products, but by unpacking the real-world needs, risks, and expectations shaping compliance today.

The New AML Challenge: Scale, Speed, and Sophistication
Singapore’s status as a global financial hub brings increasing complexity:
- More digital payments
- More cross-border flows
- More fintech integration
- More complex money laundering typologies
Regulators like MAS are raising the bar on detection effectiveness, timeliness of reporting, and technological governance. Meanwhile, fraudsters continue to adapt faster than many internal systems.
In this environment, the best AML software is not the one with the longest feature list—it’s the one that evolves with your institution’s risk.
What “Best” Really Means in AML Software
1. Local Regulatory Fit
AML software must align with MAS regulations—from risk-based assessments to STR formats and AI auditability. A tool not tuned to Singapore’s AML Notices or thematic reviews will create gaps, even if it’s globally recognised.
2. Real-World Scenario Coverage
The best solutions include coverage for real, contextual typologies such as:
- Shell company misuse
- Utility-based layering scams
- Dormant account mule networks
- Round-tripping via fintech platforms
Bonus points if these scenarios come from a network of shared intelligence.
3. AI You Can Explain
The best AML platforms use AI that’s not just powerful—but also understandable. Compliance teams should be able to explain detection decisions to auditors, regulators, and internal stakeholders.
4. Unified View Across Risk
Modern compliance risk doesn't sit in silos. The best software unifies alerts, customer profiles, transactions, device intelligence, and behavioural risk signals—across both fraud and AML workflows.
5. Automation That Actually Works
From auto-generating STRs to summarising case narratives, top AML tools reduce manual work without sacrificing oversight. Automation should support investigators, not replace them.
6. Speed to Deploy, Speed to Detect
The best tools integrate quickly, scale with your transaction volume, and adapt fast to new typologies. In a live environment like Singapore, detection lag can mean regulatory risk.
The Danger of Chasing Global Rankings
Many institutions fall into the trap of selecting tools based on brand recognition or analyst reports. While useful, these often prioritise global market size over local relevance.
A top-ranked solution may not:
- Support MAS-specific STR formats
- Detect local mule account typologies
- Allow configuration without vendor dependence
- Offer support in your timezone or regulatory context
The best AML software for Singapore is one that understands Singapore.
The Role of Community and Collaboration
No tool can solve financial crime alone. The best AML platforms today are:
- Collaborative: Sharing anonymised risk signals across institutions
- Community-driven: Updated with new scenarios and typologies from peers
- Connected: Integrated with ecosystems like MAS’ regulatory sandbox or industry groups
This allows banks to move faster on emerging threats like pig-butchering scams, cross-border laundering, or terror finance alerts.

Case in Point: A Smarter Approach to Typology Detection
Imagine your institution receives a surge in transactions through remittance corridors tied to high-risk jurisdictions. A traditional system may miss this if it’s below a certain threshold.
But a scenario-based system—especially one built from real cases—flags:
- Round dollar amounts at unusual intervals
- Back-to-back remittances to different names in the same region
- Senders with low prior activity suddenly transacting at volume
The “best” software is the one that catches this before damage is done.
A Checklist for Singaporean Institutions
If you’re evaluating AML tools, ask:
- Can this detect known local risks and unknown emerging ones?
- Does it support real-time and batch monitoring across channels?
- Can compliance teams tune thresholds without engineering help?
- Does the vendor offer localised support and regulatory alignment?
- How well does it integrate with fraud tools, case managers, and reporting systems?
If the answer isn’t a confident “yes” across these areas, it might not be your best choice—no matter its global rating.
Final Thoughts: Build for Your Risk, Not the Leaderboard
Tookitaki’s FinCense platform embodies these principles—offering MAS-aligned features, community-driven scenarios, explainable AI, and unified fraud and AML coverage tailored to Asia’s compliance landscape.
There’s no universal best AML software.
But for institutions in Singapore, the best choice will always be one that:
- Supports your regulators
- Reflects your risk
- Grows with your customers
- Learns from your industry
- Protects your reputation
Because when it comes to financial crime, it’s not about the software that looks best on paper—it’s about the one that works best in practice.

Name Screening in AML: Why It Matters More Than You Think
In an increasingly connected financial system, the biggest compliance risks often appear before a single transaction takes place. Long before suspicious patterns are detected or alerts are investigated, banks and fintechs must answer a fundamental question: who are we really dealing with?
This is where name screening becomes critical.
Name screening is one of the most established controls in an AML programme, yet it remains one of the most misunderstood and operationally demanding. While many institutions treat it as a basic checklist requirement, the reality is that ineffective name screening can expose organisations to regulatory breaches, reputational damage, and significant operational strain.
This guide explains what name screening is, why it matters, and how modern approaches are reshaping its role in AML compliance.

What Is Name Screening in AML?
Name screening is the process of checking customers, counterparties, and transactions against external watchlists to identify individuals or entities associated with heightened financial crime risk.
These watchlists typically include:
- Sanctions lists issued by global and local authorities
- Politically Exposed Persons (PEPs) and their close associates
- Law enforcement and regulatory watchlists
- Adverse media databases
Screening is not a one-time activity. It is performed:
- During customer onboarding
- On a periodic basis throughout the customer lifecycle
- At the point of transactions or payments
The objective is straightforward: ensure institutions do not unknowingly engage with prohibited or high-risk individuals.
Why Name Screening Is a Core AML Control
Regulators across jurisdictions consistently highlight name screening as a foundational AML requirement. Failures in screening controls are among the most common triggers for enforcement actions.
Preventing regulatory breaches
Sanctions and PEP violations can result in severe penalties, licence restrictions, and long-term supervisory oversight. In many cases, regulators view screening failures as evidence of weak governance rather than isolated errors.
Protecting institutional reputation
Beyond financial penalties, associations with sanctioned entities or politically exposed individuals can cause lasting reputational harm. Trust, once lost, is difficult to regain.
Strengthening downstream controls
Accurate name screening feeds directly into customer risk assessments, transaction monitoring, and investigations. Poor screening quality weakens the entire AML framework.
In practice, name screening sets the tone for the rest of the compliance programme.
Key Types of Name Screening
Although often discussed as a single activity, name screening encompasses several distinct controls.
Sanctions screening
Sanctions screening ensures that institutions do not onboard or transact with individuals, entities, or jurisdictions subject to international or local sanctions regimes.
PEP screening
PEP screening identifies individuals who hold prominent public positions, as well as their close associates and family members, due to their higher exposure to corruption and bribery risk.
Watchlist and adverse media screening
Beyond formal sanctions and PEP lists, institutions screen against law enforcement databases and adverse media sources to identify broader criminal or reputational risks.
Each screening type presents unique challenges, but all rely on accurate identity matching and consistent decision-making.
The Operational Challenge of False Positives
One of the most persistent challenges in name screening is false positives.
Because names are not unique and data quality varies widely, screening systems often generate alerts that appear risky but ultimately prove to be non-matches. As volumes grow, this creates significant operational strain.
Common impacts include:
- High alert volumes requiring manual review
- Increased compliance workload and review times
- Delays in onboarding and transaction processing
- Analyst fatigue and inconsistent outcomes
Balancing screening accuracy with operational efficiency remains one of the hardest problems compliance teams face.
How Name Screening Works in Practice
In a typical screening workflow:
- Customer or transaction data is submitted for screening
- Names are matched against multiple watchlists
- Potential matches generate alerts
- Analysts review alerts and assess contextual risk
- Matches are cleared, escalated, or restricted
- Decisions are documented for audit and regulatory review
The effectiveness of this process depends not only on list coverage, but also on:
- Matching logic and thresholds
- Risk-based prioritisation
- Workflow design and escalation controls
- Quality of documentation

How Technology Is Improving Name Screening
Traditional name screening systems relied heavily on static rules and exact or near-exact matches. While effective in theory, this approach often generated excessive noise.
Modern screening solutions focus on:
- Smarter matching techniques that reduce unnecessary alerts
- Configurable thresholds based on customer type and geography
- Risk-based alert prioritisation
- Improved alert management and documentation workflows
- Stronger audit trails and explainability
These advancements allow institutions to reduce false positives while maintaining regulatory confidence.
Regulatory Expectations Around Name Screening
Regulators expect institutions to demonstrate that:
- All relevant lists are screened comprehensively
- Screening occurs at appropriate stages of the customer lifecycle
- Alerts are reviewed consistently and promptly
- Decisions are clearly documented and auditable
Importantly, regulators evaluate process quality, not just outcomes. Institutions must be able to explain how screening decisions are made, governed, and reviewed over time.
How Modern AML Platforms Approach Name Screening
Modern AML platforms increasingly embed name screening into a broader compliance workflow rather than treating it as a standalone control. Screening results are linked directly to customer risk profiles, transaction monitoring, and investigations.
For example, platforms such as Tookitaki’s FinCense integrate name screening with transaction monitoring and case management, allowing institutions to manage screening alerts, customer risk, and downstream investigations within a single compliance environment. This integrated approach supports more consistent decision-making while maintaining strong regulatory traceability.
Choosing the Right Name Screening Solution
When evaluating name screening solutions, institutions should look beyond simple list coverage.
Key considerations include:
- Screening accuracy and false-positive management
- Ability to handle multiple lists and jurisdictions
- Integration with broader AML systems
- Configurable risk thresholds and workflows
- Strong documentation and audit capabilities
The objective is not just regulatory compliance, but sustainable and scalable screening operations.
Final Thoughts
Name screening may appear straightforward on the surface, but in practice it is one of the most complex and consequential AML controls. As sanctions regimes evolve and data volumes increase, institutions need screening approaches that are accurate, explainable, and operationally efficient.
When implemented effectively, name screening strengthens the entire AML programme, from onboarding to transaction monitoring and investigations. When done poorly, it becomes a persistent source of risk and operational friction.

Before the Damage Is Done: Rethinking Fraud Prevention and Detection in a Digital World
Fraud rarely starts with a transaction. It starts with a weakness.
Introduction
Fraud has become one of the most persistent and fast-evolving threats facing financial institutions today. As digital channels expand and payments move faster, criminals are finding new ways to exploit gaps across onboarding, authentication, transactions, and customer behaviour.
In the Philippines, this challenge is especially pronounced. Rapid growth in digital banking, e-wallet usage, and instant payments has increased convenience and inclusion, but it has also widened the attack surface for fraud. Social engineering scams, account takeovers, mule networks, and coordinated fraud rings now operate at scale.
In this environment, fraud prevention detection is no longer a single function or a back-office control. It is a continuous capability that spans the entire customer journey. Institutions that rely on reactive detection alone often find themselves responding after losses have already occurred.
Modern fraud prevention and detection strategies focus on stopping fraud early, identifying subtle warning signs, and responding in real time. The goal is not only to catch fraud, but to prevent it from succeeding in the first place.

Why Fraud Is Harder to Prevent Than Ever
Fraud today looks very different from the past. It is no longer dominated by obvious red flags or isolated events.
One reason is speed. Transactions are executed instantly, leaving little time for manual checks. Another is fragmentation. Fraudsters break activity into smaller steps, spread across accounts, channels, and even institutions.
Social engineering has also changed the equation. Many modern fraud cases involve authorised push payments, where victims are manipulated into approving transactions themselves. Traditional controls struggle in these situations because the activity appears legitimate on the surface.
Finally, fraud has become organised. Networks recruit mules, automate attacks, and reuse successful techniques across markets. Individual incidents may appear minor, but collectively they represent significant risk.
These realities demand a more sophisticated approach to fraud prevention and detection.
What Does Fraud Prevention Detection Really Mean?
Fraud prevention detection refers to the combined capability to identify, stop, and respond to fraudulent activity across its entire lifecycle.
Prevention focuses on reducing opportunities for fraud before it occurs. This includes strong customer authentication, behavioural analysis, and early risk identification.
Detection focuses on identifying suspicious activity as it happens or shortly thereafter. This involves analysing transactions, behaviour, and relationships to surface risk signals.
Effective fraud programmes treat prevention and detection as interconnected, not separate. Weaknesses in prevention increase detection burden, while poor detection allows fraud to escalate.
Modern fraud prevention detection integrates both elements into a single, continuous framework.
The Limits of Traditional Fraud Detection Approaches
Many institutions still rely on traditional fraud systems that were designed for a simpler environment. These systems often focus heavily on transaction-level rules, such as thresholds or blacklists.
While such controls still have value, they are no longer sufficient on their own.
Rule-based systems are static. Once configured, they remain predictable. Fraudsters quickly learn how to stay within acceptable limits or shift activity to channels that are less closely monitored.
False positives are another major issue. Overly sensitive rules generate large numbers of alerts, overwhelming fraud teams and creating customer friction.
Traditional systems also struggle with context. They often evaluate events in isolation, without fully considering customer behaviour, device patterns, or relationships across accounts.
As a result, institutions spend significant resources reacting to alerts while missing more subtle but coordinated fraud patterns.

How Modern Fraud Prevention Detection Works
Modern fraud prevention detection takes a fundamentally different approach. It is behaviour-led, intelligence-driven, and designed for real-time decision-making.
Rather than asking whether a transaction breaks a rule, modern systems ask whether the activity makes sense in context. They analyse how customers normally behave, how devices are used, and how transactions flow across networks.
This approach allows institutions to detect fraud earlier, reduce unnecessary friction, and respond more effectively.
Core Components of Effective Fraud Prevention Detection
Behavioural Intelligence
Behaviour is one of the strongest indicators of fraud. Sudden changes in transaction frequency, login patterns, device usage, or navigation behaviour often signal risk.
Behavioural intelligence enables institutions to identify these shifts quickly, even when transactions appear legitimate on the surface.
Real-Time Risk Scoring
Modern systems assign dynamic risk scores to events based on multiple factors, including behaviour, transaction context, and historical patterns. These scores allow institutions to respond proportionately, whether that means allowing, challenging, or blocking activity.
Network and Relationship Analysis
Fraud rarely occurs in isolation. Network analysis identifies relationships between accounts, devices, and counterparties to uncover coordinated activity.
This is particularly effective for detecting mule networks and organised fraud rings that operate across multiple customer profiles.
Adaptive Models and Analytics
Advanced analytics and machine learning models learn from data over time. As fraud tactics change, these models adapt, improving accuracy and reducing reliance on manual rule updates.
Crucially, leading platforms ensure that these models remain explainable and governed.
Integrated Case Management
Detection is only effective if it leads to timely action. Integrated case management brings together alerts, evidence, and context into a single view, enabling investigators to work efficiently and consistently.
Fraud Prevention Detection in the Philippine Context
In the Philippines, fraud prevention detection must address several local realities.
Digital channels are central to everyday banking. Customers expect fast, seamless experiences, which limits tolerance for friction. At the same time, social engineering scams and account takeovers are rising.
Regulators expect institutions to implement risk-based controls that are proportionate to their exposure. While specific technologies may not be mandated, institutions must demonstrate that their fraud frameworks are effective and well governed.
This makes balance critical. Institutions must protect customers without undermining trust or usability. Behaviour-led, intelligence-driven approaches are best suited to achieving this balance.
How Tookitaki Approaches Fraud Prevention Detection
Tookitaki approaches fraud prevention detection as part of a broader financial crime intelligence framework.
Through FinCense, Tookitaki enables institutions to analyse behaviour, transactions, and relationships using advanced analytics and machine learning. Fraud risk is evaluated dynamically, allowing institutions to respond quickly and proportionately.
FinMate, Tookitaki’s Agentic AI copilot, supports fraud analysts by summarising cases, highlighting risk drivers, and providing clear explanations of why activity is flagged. This improves investigation speed and consistency while reducing manual effort.
A key differentiator is the AFC Ecosystem, which provides real-world insights into emerging fraud and laundering patterns. These insights continuously enhance detection logic, helping institutions stay aligned with evolving threats.
Together, these capabilities allow institutions to move from reactive fraud response to proactive prevention.
A Practical Example of Fraud Prevention Detection
Consider a digital banking customer who suddenly begins transferring funds to new recipients at unusual times. Each transaction is relatively small and does not trigger traditional thresholds.
A modern fraud prevention detection system identifies the behavioural change, notes similarities with known scam patterns, and increases the risk score. The transaction is challenged in real time, preventing funds from leaving the account.
At the same time, investigators receive a clear explanation of the behaviour and supporting evidence. The customer is protected, losses are avoided, and trust is maintained.
Without behavioural and contextual analysis, this activity might have been detected only after funds were lost.
Benefits of a Strong Fraud Prevention Detection Framework
Effective fraud prevention detection delivers benefits across the organisation.
It reduces financial losses by stopping fraud earlier. It improves customer experience by minimising unnecessary friction. It increases operational efficiency by prioritising high-risk cases and reducing false positives.
From a governance perspective, it provides clearer evidence of effectiveness and supports regulatory confidence. It also strengthens collaboration between fraud, AML, and risk teams by creating a unified view of financial crime.
Most importantly, it helps institutions protect trust in a digital-first world.
The Future of Fraud Prevention and Detection
Fraud prevention detection will continue to evolve as financial crime becomes more sophisticated.
Future frameworks will rely more heavily on predictive intelligence, identifying early indicators of fraud before transactions occur. Integration between fraud and AML capabilities will deepen, enabling a holistic view of risk.
Agentic AI will play a greater role in supporting analysts, interpreting patterns, and guiding decisions. Federated intelligence models will allow institutions to learn from shared insights without exposing sensitive data.
Institutions that invest in modern fraud prevention detection today will be better prepared for these developments.
Conclusion
Fraud prevention detection is no longer about reacting to alerts after the fact. It is about understanding behaviour, anticipating risk, and acting decisively in real time.
By moving beyond static rules and isolated checks, financial institutions can build fraud frameworks that are resilient, adaptive, and customer-centric.
With Tookitaki’s intelligence-driven approach, supported by FinCense, FinMate, and the AFC Ecosystem, institutions can strengthen fraud prevention and detection while maintaining transparency and trust.
In a world where fraud adapts constantly, the ability to prevent and detect effectively is no longer optional. It is essential.

What Makes the Best AML Software? A Singapore Perspective
“Best” isn’t about brand—it’s about fit, foresight, and future readiness.
When compliance teams search for the “best AML software,” they often face a sea of comparisons and vendor rankings. But in reality, what defines the best tool for one institution may fall short for another. In Singapore’s dynamic financial ecosystem, the definition of “best” is evolving.
This blog explores what truly makes AML software best-in-class—not by comparing products, but by unpacking the real-world needs, risks, and expectations shaping compliance today.

The New AML Challenge: Scale, Speed, and Sophistication
Singapore’s status as a global financial hub brings increasing complexity:
- More digital payments
- More cross-border flows
- More fintech integration
- More complex money laundering typologies
Regulators like MAS are raising the bar on detection effectiveness, timeliness of reporting, and technological governance. Meanwhile, fraudsters continue to adapt faster than many internal systems.
In this environment, the best AML software is not the one with the longest feature list—it’s the one that evolves with your institution’s risk.
What “Best” Really Means in AML Software
1. Local Regulatory Fit
AML software must align with MAS regulations—from risk-based assessments to STR formats and AI auditability. A tool not tuned to Singapore’s AML Notices or thematic reviews will create gaps, even if it’s globally recognised.
2. Real-World Scenario Coverage
The best solutions include coverage for real, contextual typologies such as:
- Shell company misuse
- Utility-based layering scams
- Dormant account mule networks
- Round-tripping via fintech platforms
Bonus points if these scenarios come from a network of shared intelligence.
3. AI You Can Explain
The best AML platforms use AI that’s not just powerful—but also understandable. Compliance teams should be able to explain detection decisions to auditors, regulators, and internal stakeholders.
4. Unified View Across Risk
Modern compliance risk doesn't sit in silos. The best software unifies alerts, customer profiles, transactions, device intelligence, and behavioural risk signals—across both fraud and AML workflows.
5. Automation That Actually Works
From auto-generating STRs to summarising case narratives, top AML tools reduce manual work without sacrificing oversight. Automation should support investigators, not replace them.
6. Speed to Deploy, Speed to Detect
The best tools integrate quickly, scale with your transaction volume, and adapt fast to new typologies. In a live environment like Singapore, detection lag can mean regulatory risk.
The Danger of Chasing Global Rankings
Many institutions fall into the trap of selecting tools based on brand recognition or analyst reports. While useful, these often prioritise global market size over local relevance.
A top-ranked solution may not:
- Support MAS-specific STR formats
- Detect local mule account typologies
- Allow configuration without vendor dependence
- Offer support in your timezone or regulatory context
The best AML software for Singapore is one that understands Singapore.
The Role of Community and Collaboration
No tool can solve financial crime alone. The best AML platforms today are:
- Collaborative: Sharing anonymised risk signals across institutions
- Community-driven: Updated with new scenarios and typologies from peers
- Connected: Integrated with ecosystems like MAS’ regulatory sandbox or industry groups
This allows banks to move faster on emerging threats like pig-butchering scams, cross-border laundering, or terror finance alerts.

Case in Point: A Smarter Approach to Typology Detection
Imagine your institution receives a surge in transactions through remittance corridors tied to high-risk jurisdictions. A traditional system may miss this if it’s below a certain threshold.
But a scenario-based system—especially one built from real cases—flags:
- Round dollar amounts at unusual intervals
- Back-to-back remittances to different names in the same region
- Senders with low prior activity suddenly transacting at volume
The “best” software is the one that catches this before damage is done.
A Checklist for Singaporean Institutions
If you’re evaluating AML tools, ask:
- Can this detect known local risks and unknown emerging ones?
- Does it support real-time and batch monitoring across channels?
- Can compliance teams tune thresholds without engineering help?
- Does the vendor offer localised support and regulatory alignment?
- How well does it integrate with fraud tools, case managers, and reporting systems?
If the answer isn’t a confident “yes” across these areas, it might not be your best choice—no matter its global rating.
Final Thoughts: Build for Your Risk, Not the Leaderboard
Tookitaki’s FinCense platform embodies these principles—offering MAS-aligned features, community-driven scenarios, explainable AI, and unified fraud and AML coverage tailored to Asia’s compliance landscape.
There’s no universal best AML software.
But for institutions in Singapore, the best choice will always be one that:
- Supports your regulators
- Reflects your risk
- Grows with your customers
- Learns from your industry
- Protects your reputation
Because when it comes to financial crime, it’s not about the software that looks best on paper—it’s about the one that works best in practice.


