‍Privacy Policy

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Tookitaki Holding Pte Ltd ("Tookitaki", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our website https://www.tookitaki.com and its subdomains (collectively, the "Site"), as well as any services or products offered through the Site (collectively, the “Services”).

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Please read this Privacy Policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

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1. Who We Are

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Tookitaki is a private limited company registered in Singapore, with our registered office at:

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Tookitaki Holding Pte Ltd
1 Raffles Pl, Tower 2 28-61

Singapore 048616

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We provide AI-powered compliance and financial crime prevention solutions to regulated institutions globally.

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2. Information We Collect

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We may collect the following categories of personal data from you:

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• Contact information – name, email address, phone number, company name
• Technical data – IP address, browser type/version, device type, operating system
• Usage data – pages visited, time spent, links clicked
• Marketing preferences – your subscription status or interaction with marketing communications
• Other information – information you provide in forms, surveys, or via customer support

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We may also use cookies and similar technologies. See Section 4 for more details.

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3. How We Use Your Personal Data

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We use your data to:

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• Provide access to our Site and Services
• Respond to your enquiries or support requests
• Send important service and administrative updates
• Send marketing communications (with your consent)
• Improve our Site, products, and Services
• Comply with applicable legal and regulatory obligations
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Where required by law, we rely on the following legal bases to process your personal data:

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• Your consent
• Performance of a contract
• Legal obligation
• Legitimate interest (e.g., improving our services, securing our Site)

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4. Cookies and Similar Technologies

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We use cookies and tracking technologies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings. For more details, refer to our Cookie Notice.

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5. Sharing Your Personal Data

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We do not sell your personal data. We may share it with:

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• Service providers: marketing, analytics, hosting, CRM, or communication providers acting as our processors
• Regulatory bodies or law enforcement: where required by law
• Business partners or advisors: in the context of mergers, sales, or restructures
• Controllers: If you use our platform through a customer (e.g., a bank), that customer controls your data. You should contact them directly for privacy requests

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We ensure all third parties respect your privacy and comply with data protection laws.

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6. International Data Transfers

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Your personal data may be transferred to and stored in countries outside of your own, including Singapore, the United States, or the European Union. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

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7. Data Security

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We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or destruction. However, no method of transmission over the internet is completely secure. Use the Site at your own risk.

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8. Data Retention

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We retain personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. When data is no longer needed, we securely delete or anonymise it.

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9. Your Rights

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Depending on your location, you may have the following rights:

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• Access your data
• Correct or update your data
• Delete your data
• Withdraw your consent
• Object to processing or restrict processing
• Request data portability

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You can exercise these rights by contacting us at info@tookitaki.com.

If you're in the European Economic Area, you also have the right to complain to your local data protection authority.

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10. Children’s Privacy

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Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided personal data, we will delete it immediately.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. The latest version will always be available at https://www.tookitaki.com/privacy-policy. We encourage you to review it regularly.

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12. Contact Us

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If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: info@tookitaki.com
Postal Address:
1 Raffles Place, Tower 2, #28-61
Singapore 048616
Subject Line: “Privacy Policy Enquiry”

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