How Australian Banks Can Detect and Prevent Money Mule Networks
Money mule networks are spreading fast across Australia’s banking system. Smarter detection, collaboration, and AI-driven monitoring are key to stopping them.
Introduction
Money mules are the hidden enablers of financial crime. They move illicit funds through legitimate bank accounts, helping criminals disguise their origins and integrate them into the financial system.
In 2024, AUSTRAC warned that mule activity in Australia had surged, often linked to scams, cyber-enabled fraud, and international crime syndicates. Many mules are recruited through fake job ads or romance scams and may not even realise they are committing a crime.
For Australian banks, identifying and stopping these mule networks has become a top priority. The challenge lies in detecting subtle, fast-moving transactions across real-time payment channels without overwhelming compliance teams with false alerts.

What Are Money Mule Networks?
A money mule is an individual who transfers illegally obtained funds on behalf of others.
A money mule network is a coordinated system of such accounts used to layer and move criminal proceeds through multiple institutions.
These networks:
- Receive illicit funds from scams, drug trafficking, or cybercrime.
- Split them into smaller amounts.
- Move them through multiple accounts (often across borders).
- Withdraw or convert them into crypto, cash, or goods.
Even when a single transaction looks legitimate, the pattern across the network exposes the laundering operation.
Why Mule Activity Is Rising in Australia
1. Growth of Real-Time Payments
The New Payments Platform (NPP) and PayTo enable funds to move instantly, giving criminals the same speed advantage as legitimate users.
2. Recruitment Through Scams
Fraudsters lure victims with fake job offers, “work-from-home” schemes, or online relationships. Many mules think they are processing payments for a company or partner.
3. Economic Pressure
Cost-of-living stress makes people more vulnerable to quick-cash scams.
4. Cross-Border Links
Australia’s ties to Southeast Asia make it a hub for layered transactions and remittance-based laundering.
5. Digital Platforms
Social media, messaging apps, and online job boards simplify mule recruitment at scale.
Red Flags for Money Mule Activity
Transaction-Level Indicators
- Multiple small incoming payments followed by rapid outgoing transfers.
- Transactions just below AUSTRAC’s reporting threshold.
- High-volume transfers with minimal account balances.
- Frequent transfers to or from unrelated individuals.
- Accounts with activity outside the customer’s usual pattern.
Customer Behaviour Indicators
- Customers unable to explain transaction purposes.
- Reluctance to meet bank officers or verify source of funds.
- Use of newly opened accounts for high-value transactions.
- Employment information inconsistent with income level.
Digital Activity Indicators
- Logins from multiple IP addresses or devices.
- Accounts accessed from different regions within short timeframes.
- Repeated changes in beneficiary details or payment descriptions.
How Money Mule Networks Operate
1. Recruitment
Criminals post fake job ads (“payment processing agent”), or build trust through romance or investment scams.
2. Onboarding and Account Opening
Victims share personal information or allow access to their accounts. Some networks use synthetic identities to open new accounts.
3. Layering
Funds are broken into small amounts and transferred across several mule accounts domestically and abroad.
4. Extraction
Funds are withdrawn as cash, used to buy goods, or sent to offshore accounts, completing the laundering cycle.
AUSTRAC’s Expectations
Under the AML/CTF Act 2006, Australian banks must:
- Monitor transactions continuously for suspicious patterns.
- Submit Suspicious Matter Reports (SMRs) when mule activity is detected.
- Implement risk-based controls to identify high-risk customers.
- Maintain strong Know Your Customer (KYC) and Ongoing Customer Due Diligence (OCDD) frameworks.
- Cooperate with other institutions and regulators through information-sharing partnerships.
AUSTRAC’s 2025 priorities highlight the need for cross-institution collaboration and the use of data analytics to identify mule networks early.
Detection Strategies for Australian Banks
1. AI-Powered Transaction Monitoring
AI models can analyse behaviour across millions of transactions, identifying patterns that humans might miss. Machine learning enables detection of both known and emerging mule typologies.
2. Network Analytics
By mapping relationships between accounts, banks can uncover clusters of activity typical of mule rings — such as shared beneficiaries, IP addresses, or transaction corridors.
3. Behavioural Profiling
Advanced systems create dynamic profiles for each customer, flagging deviations in behaviour such as sudden increases in international transfers or use of new devices.
4. Cross-Channel Integration
Connecting AML, fraud, and onboarding systems allows compliance teams to view the full risk picture instead of siloed alerts.
5. Collaboration Through Intelligence-Sharing
Industry-wide data collaboration, such as AUSTRAC’s Fintel Alliance or federated learning networks, helps institutions detect mule rings operating across multiple banks.
6. Customer Education
Awareness campaigns discourage customers from unknowingly becoming mules and encourage reporting of suspicious requests.

Operational Challenges
- Data Silos: Different departments or systems tracking separate data streams make it difficult to see the full mule trail.
- Alert Fatigue: High false positives strain compliance resources.
- Limited Visibility into Other Banks: Mule networks often operate across multiple institutions, requiring external collaboration.
- Evolving Typologies: Criminals continually change patterns to bypass detection models.
- Regulatory Complexity: Keeping up with evolving AUSTRAC guidance adds compliance burden.
Case Example: Regional Australia Bank
Regional Australia Bank, a leading community-owned institution, has strengthened its fraud and AML operations using advanced technology to detect mule behaviour early. By combining AI-driven monitoring with strong customer education initiatives, the bank has achieved faster identification of suspicious networks and greater compliance efficiency.
This approach demonstrates how even mid-sized institutions can protect customers and meet AUSTRAC standards through innovation and agility.
Spotlight: Tookitaki’s FinCense
FinCense, Tookitaki’s end-to-end compliance platform, helps Australian banks detect and prevent mule networks with unprecedented accuracy.
- Real-Time Detection: Monitors transactions across NPP, PayTo, remittances, and cards instantly.
- Agentic AI: Learns from evolving mule typologies and explains outcomes transparently for regulators.
- Federated Intelligence: Leverages typologies from the AFC Ecosystem to detect cross-institutional mule patterns.
- Integrated Case Management: Combines fraud, AML, and sanctions alerts in one unified workflow.
- Regulator-Ready Reporting: Automates SMRs and audit trails aligned with AUSTRAC’s standards.
- Customer Behaviour Analysis: Flags anomalies using transaction and digital-footprint data.
FinCense transforms detection from reactive to predictive, giving compliance teams the insight and control to dismantle mule networks before funds vanish.
Best Practices for Banks
- Integrate AML and Fraud Systems: Unified risk data improves mule detection accuracy.
- Leverage AI and Network Analytics: Identify clusters and shared behaviours across accounts.
- Adopt Federated Intelligence Frameworks: Collaborate securely with other banks to uncover shared typologies.
- Conduct Periodic Model Validation: Ensure detection models remain accurate and unbiased.
- Educate Customers and Staff: Awareness reduces mule recruitment success.
- Maintain Continuous Dialogue with AUSTRAC: Early engagement builds trust and improves compliance outcomes.
Future of Mule Detection in Australia
- AI-First Compliance: AI copilots will support investigators with insights and summarised analysis.
- Industry-Wide Data Collaboration: Federated learning will allow collective defence without sharing raw data.
- Advanced Device Intelligence: Linking device IDs, biometrics, and behavioural analytics will expose mule control.
- Proactive Prevention: Systems will predict mule activity before the first suspicious transfer occurs.
- Greater Consumer Protection Regulation: AUSTRAC and the ACCC will push for stronger restitution mechanisms for scam victims.
Conclusion
Money mule networks threaten the integrity of Australia’s financial system by enabling fraudsters and organised crime to move funds undetected. With real-time payments and digital platforms expanding, mule detection must become faster, smarter, and more collaborative.
Regional Australia Bank and other forward-looking institutions demonstrate that even smaller players can lead in compliance by embracing intelligent automation and shared intelligence. Platforms like Tookitaki’s FinCense combine AI, federated learning, and integrated case management to give banks the visibility and agility they need to stay ahead of criminals.
Pro tip: The fight against mule networks is not just about technology. It is about collaboration, education, and continuous vigilance across the entire financial ecosystem.
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