Fraud Prevention and Detection in Australia: Smarter Strategies for a Real-Time World
Fraud losses are soaring in Australia, but advanced fraud prevention and detection systems are helping banks fight back.
Introduction
Fraud is not only a financial risk for Australian banks and fintechs. It is a reputational and regulatory risk that can define whether institutions thrive or falter in a competitive marketplace. In 2024 alone, Australians lost more than AUD 3 billion to scams, according to Scamwatch, with much of the money flowing through bank accounts.
To respond to this challenge, banks and payment providers are investing heavily in fraud prevention detection technologies. These systems allow institutions to identify suspicious activity in real time, prevent losses, and protect customer trust. This blog explores what fraud prevention and detection means in the Australian context, how it works, and what banks should consider when implementing or upgrading their defences.

What is Fraud Prevention and Detection?
Fraud prevention and detection refers to the use of tools and processes that identify fraudulent activity before or during a transaction. Unlike traditional fraud monitoring, which may catch fraud after the fact, prevention detection systems aim to stop fraud in its tracks.
These systems analyse customer behaviour, transaction patterns, device data, and external intelligence to flag anomalies in real time. They then decide whether to approve, block, or escalate transactions for further review.
Why Fraud Prevention and Detection is Crucial in Australia
1. Instant Payments, Instant Risks
The New Payments Platform (NPP) enables payments to settle in seconds. While this has made banking more convenient, it has also given fraudsters the ability to move stolen funds instantly, often beyond recovery.
2. Scam Epidemic
Australians are increasingly falling victim to scams such as romance fraud, investment schemes, and business email compromise. Many involve authorised push payments, where the customer initiates the transaction under false pretences.
3. Cross-Border Crime
Australia’s financial ties to Southeast Asia expose it to international laundering and fraud risks. Criminals exploit remittance corridors, e-wallets, and even crypto exchanges to move illicit funds.
4. Regulatory Pressure
AUSTRAC and ASIC expect banks to implement effective fraud prevention frameworks. Institutions that fail to prevent scams face penalties and reputational fallout.

Core Features of Fraud Prevention and Detection Systems
1. Real-Time Monitoring
Transactions are analysed as they occur, with suspicious activity flagged instantly. This is essential for NPP and other instant payment rails.
2. AI and Machine Learning
Adaptive models learn from new fraud patterns, reducing false positives and catching unknown typologies.
3. Behavioural Analytics
By monitoring how customers interact with banking apps, systems can detect anomalies such as unusual typing speeds or device changes.
4. Device and Location Fingerprinting
Detects logins or transactions from unrecognised devices or unusual locations.
5. Case Management Integration
Alerts are routed directly into investigation platforms, enabling faster decisions.
6. Regulatory Compliance Tools
In-built functionality for suspicious matter reporting (SMRs) and audit trails ensures alignment with AUSTRAC requirements.
Types of Fraud Detected by These Systems
Account Takeover (ATO)
Criminals gain access to accounts through phishing, malware, or social engineering, then move funds quickly.
Authorised Push Payment (APP) Fraud
Victims are tricked into transferring money themselves. Prevention systems analyse behavioural cues and transaction context to detect unusual activity.
Card Fraud
Stolen card details used in online purchases or ATM withdrawals.
Mule Account Activity
Rapid inflows and outflows with minimal balance retention signal accounts being used as conduits for illicit funds.
Synthetic Identity Fraud
Fraudsters use fabricated identities to open accounts and exploit onboarding processes.
Crypto Laundering
Funds converted into digital assets to obscure origins, often routed through high-risk wallets.
Red Flags in Fraud Prevention and Detection
- Unusual transaction timing, such as high-value payments at night.
- Sudden changes in device or login behaviour.
- Rapid multiple transactions to different beneficiaries.
- Transfers to newly created or foreign accounts.
- Beneficiary details inconsistent with customer history.
- Customers reluctant to provide verification or documentation.
Best Practices for Implementing Fraud Prevention and Detection
- Adopt Real-Time Capabilities: Ensure systems can monitor transactions instantly.
- Leverage AI: Invest in adaptive models that can reduce false positives and evolve with new threats.
- Integrate Across Channels: Cover bank transfers, cards, wallets, and crypto under one view.
- Prioritise Explainability: Use transparent AI that generates regulator-ready reason codes.
- Collaborate Across Industry: Share fraud typologies through trusted networks to stop scams faster.
- Balance Security and Customer Experience: Ensure fraud checks do not frustrate customers with excessive friction.
Challenges Facing Australian Banks
- False Positives: Traditional systems flag too many legitimate transactions, wasting investigator resources.
- Integration Costs: Older banks may struggle to connect legacy systems with new fraud platforms.
- Skills Shortage: A limited pool of AML and fraud investigators increases pressure on compliance teams.
- Evolving Typologies: Fraudsters innovate constantly, from deepfakes to synthetic identities.
Case Example: Community-Owned Banks Taking Action
Community-owned banks such as Regional Australia Bank and Beyond Bank are demonstrating how even mid-sized institutions can deploy advanced fraud prevention detection systems. By adopting modern compliance platforms, they are reducing false positives, catching mule networks in real time, and maintaining regulator-ready audit trails. Their efforts prove that innovation in fraud prevention is not limited to Tier-1 banks.
Spotlight: Tookitaki’s FinCense
FinCense, Tookitaki’s compliance platform, offers an advanced approach to fraud prevention and detection:
- Real-Time Monitoring: Detects suspicious activity across NPP and cross-border corridors in milliseconds.
- Agentic AI: Learns from evolving fraud patterns to minimise false positives.
- Federated Intelligence: Shares insights from the AFC Ecosystem, a global network of AML and fraud experts.
- FinMate AI Copilot: Assists investigators with summaries, recommended actions, and regulator-ready reporting.
- AUSTRAC Compliance: Generates SMRs and maintains detailed audit trails.
- Cross-Channel Protection: Covers banking, cards, wallets, remittance, and crypto from one platform.
With FinCense, Australian institutions can prevent fraud effectively while reducing operational costs and strengthening customer trust.
The Future of Fraud Prevention and Detection in Australia
1. PayTo Expansion
As NPP overlay services like PayTo expand, new fraud typologies will emerge. Systems must adapt quickly.
2. Deepfake Scams
Voice and video impersonation fraud will challenge traditional detection systems. Advanced AI countermeasures will be needed.
3. Shared Intelligence Models
Industry collaboration through federated networks will become standard, enabling collective defences against scams.
4. Automation of Investigations
AI copilots will increasingly handle repetitive investigation tasks, freeing human analysts for complex cases.
5. Customer-Centric Compliance
Balancing security with seamless customer experiences will remain a competitive differentiator.
Conclusion
Fraud prevention and detection is no longer just an add-on feature for banks. In Australia’s real-time payment environment, it is a necessity. The institutions that succeed will be those that adopt advanced, AI-powered systems capable of adapting to evolving threats while satisfying regulatory expectations.
Community-owned banks like Regional Australia Bank and Beyond Bank show that with the right technology, even mid-sized institutions can excel in fraud prevention and detection.
Pro tip: When evaluating solutions, prioritise real-time monitoring, adaptive intelligence, and regulator-ready transparency. These are the essentials for resilience in a world where fraud happens at the speed of a click.
Experience the most intelligent AML and fraud prevention platform
Experience the most intelligent AML and fraud prevention platform
Experience the most intelligent AML and fraud prevention platform
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