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Solving crimes in the financial landscape: A Q&A with Tookitaki

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Tookitaki
05 January 2023
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12 min

“REDEFINING financial crime compliance to make the world a better place.”

Following the company’s motto, Tookitaki’s initiative of breaking silos and providing a platform to collaborate and fight financial crime, the company expanded their business in the Philippine market to bring scalable and machine learning-powered product offerings to help financial institutions address money laundering risks.

Tookitaki (a Thunes company) is a regulatory technology company offering financial crime detection and prevention solutions to some of the world’s leading banks and fintech companies to help them transform their anti-money laundering (AML) and compliance technology needs.

Founded in November 2014, the company employs over 100 people across the US, the UK, Singapore, Taiwan, Indonesia, the Philippines, and the UAE.

To know more about Tookitaki and its approach in providing end-to-end financial crime solutions to some of the world’s leading financial institutions, BusinessWorld reached out to Tookitaki’s Chief Executive Officer and founder Abhishek Chatterjee to share his thoughts and insights. Below is the excerpt of the interview:

Please introduce us to Tookitaki. What are your visions and goals?

Mr. Chatterjee: Headquartered in Singapore, Tookitaki provides end-to-end financial crime solutions to some of the world’s leading financial institutions. In the ASEAN region, some of the largest banks and fintech companies rely on Tookitaki to transform their AML compliance needs. Tookitaki was founded in November 2014 and employs over 100 employees across our offices in Asia, Europe, and the US.

Fighting financial crime needs to be a collective effort through centralized intelligence-gathering. Aimed at breaking silos, the AFC (anti-financial crime) Ecosystem, includes a network of experts and provides a platform for the experts to create a knowledge base to share financial crime scenarios.

This collective intelligence is the ability of a large group of AFC experts to pool their knowledge, data, and skills to tackle complex problems related to financial crime and pursue innovative ideas.

The AFC ecosystem is a game changer since it helps remove the information vacuum created by siloed operations. Our network of experts includes risk advisers, legal firms, AFC specialists, consultancies, and financial institutions from across the globe.

Tookitaki’s AML Suite (AMLS) is an operating system comprising four modules, such as transaction monitoring, smart screening, customer risk scoring, and the Case Manager, under one roof to address our customers’ compliance requirements. It provides holistic risk coverage, sharper detection, and significantly fewer false alerts. It can be deployed in multiple environments including the public cloud, private cloud, and data center.

The AFC Ecosystem and the AMLS work in tandem and help our stakeholders widen their view of risk from an internal one to an industry-wide one across organizations and borders. Moreover, they can do so without compromising privacy and security.

Tookitaki means to hide and seek in Bengali. The name perfectly articulates our intention to uncover the hide-and-seek nature of financial crime with artificial intelligence.

Today, Tookitaki (A Thunes company) is leading AML initiatives in most of the key digital banks in Asia. One of the largest digital banks in the Philippines, one of the world’s largest fintech and payment companies headquartered in China, one of Asia’s largest digital banks based out of Singapore, and one of the fastest-growing crypto wallets based out of Asia.

Tookitaki’s innovations in regulatory compliance have been acknowledged worldwide. Chartis Research named the company a Rising Star in its 2021 RiskTech 100 report. In 2020, the company won the Regulation Asia Awards for Excellence and G20TechSprint accelerator. In 2019, the company was featured in the World Economic Forum’s Technology Pioneer List.

 

What products and services do you plan to offer in the local market, and how would you differentiate Tookitaki from other vendors providing AML compliance solutions? What makes it “innovative” in addressing a regulatory or market need?

Mr. Chatterjee: At Tookitaki, we have always believed that technology is for the greater good. The AFC Ecosystem is a community-driven first of its kind initiative aimed at breaking silos and providing a platform to collaborate and fight financial crime. The AFC Ecosystem’s single motto is to break silos and provide a platform where AFC experts across the globe can use their knowledge and expertise to build a safer society.

The AFC Ecosystem is a game changer since it helps remove the information vacuum created by siloed operations. Our network of experts includes risk advisers, legal firms, AFC specialists, consultancies, and financial institutions from across the globe.

Underpinning it is a valued partnership program that is mutually beneficial for all stakeholders engaged in reducing the laundering of illicit proceeds of crime and terrorism.

Tookitaki’s offerings in the Philippines primarily include the AFC Ecosystem and the AMLS.

Our community comprises of experts covering the entire spectrum of money laundering: placement, layering, and integration. They include Financial Crime Compliance (FCC), law enforcement, and nongovernment organizations to name a few who are all giants in their own right. With this diverse community approach, financial institutions, who are the first line of defense, are empowered to identify “dirty money” patterns that aren’t easily discoverable. Operationalizing this collective intelligence results in the creation of more comprehensive risk policies.

Tookitaki’s AMLS covers the entire customer onboarding and ongoing processes through its transaction monitoring, smart screening, customer risk scoring, and the case manager. Together they provide holistic risk coverage, sharper detection, and significant effort reduction in managing false alerts. It is uniquely designed to complement existing systems by cutting through the noise and clutter generated by large volumes of alerts in legacy transaction monitoring processes.

For our customers like traditional banks and fintech companies, an extensive understanding of their consumers is a must for effective and comprehensive risk policies. The AMLS is a product that enables this through the combination of its Intelligent Alert Detection (IAD) for detection and prevention along with its Smart Alert Management (SAM) for Management.

With technology touching every facet of society, money mules and fraudulent accounts are a growing problem that needs to be addressed to assist in the country’s efforts to prevent financial crime, notably in the government sector. Tookitaki aims to improve the honesty of the Philippines’ financial market by providing comprehensive AML compliance programs for fintech companies, which include payment service providers, e-wallet providers, and virtual asset service providers.

Please elaborate more on Tookitaki’s Anti-Money Laundering Suite or AMLS and how it would apply to banks.

Mr. Chatterjee: Tookitaki’s AMLS covers the entire customer onboarding and ongoing processes through transaction monitoring, smart screening, customer risk scoring and the case manager. Together they provide holistic risk coverage, sharper detection, and significant effort reduction in managing false alerts. It is uniquely designed to complement existing systems by cutting through the noise and clutter generated by large volumes of alerts in legacy transaction monitoring processes.

As mentioned earlier, our AMLS has two main functionalities: IAD and SAM.

The SAM functionality of AMLS specifically helps banks with:

• management and filtering of false alerts

• ease of integration into their current process governance

• operational guidance from past learnings with other banks

Based on our previous customer case studies, we can say that when customers start using the SAM module, they can expect a RoI (return of investment) in approximately nine months and along with that we deliver a superior experience via:

Operational efficiency through alert prioritization

SAM across transaction monitoring and screening helps in automated triaging and helps categorize all alerts into three risk levels: L1 (Low risk), L2 (Moderate risk), and L3 (High risk).

Hence, as part of the alert handling/treatment process, there is no requirement for manual triaging since all alerts have been triaged by SAM into the aforementioned risk levels.

Faster time to market

SAM automatically builds a machine learning (ML) model that trains on customer data. The model result aligns with customer risk policy and data instead of a generic industry ML solution. The in-built Intelligent risk indicator framework automatically generates thousands of risk indicators (data science features) from input data.

An intelligent model learning framework then selects the most relevant risk indicators and chooses the right hyper-parameters to tune the model to achieve high accuracy at optimal compute cost. This is a fully automated process that requires minimal data science effort from the client team.

Continuous improvement

Through our Champion-Challenger which learns from investigator feedback and changing data, continuous improvement occurs systematically. It takes in incremental data, which includes new customers, accounts, transactions, and the latest investigator feedback, and provides consistent results through continuous learning.

Ease of integration into the current process governance

The module integrates seamlessly with the existing systems as well as the primary using standardized data models and ready adapters. Investigators can still use the existing workflow and click on the link to access alert information. This makes it easier to investigate and dispose of alerts faster.

Apart from AML solutions, what other financial crimes does Tookitaki solve?

Mr. Chatterjee: Tookitaki believes in giving back to society. We are on a mission to improve lives by tackling money laundering.

Crimes such as human trafficking, drug trafficking, illegal arms deals, and many more are tied to money laundering. Vulnerable people are being affected daily by this corruption. We offer resources, information, and a strong commitment to helping eliminate money laundering and related crimes.

We have worked closely with the survivors of human trafficking to understand the patterns of behavior around these heinous crimes and determine how we can help tackle them. Our work in this endeavor is driven by a responsibility to help make the world a safer place for everyone.

We believe in using technology for the greater good. We want to lead from the front, where crimes such as trafficking and terrorism can be eliminated via the prevention of financial crime.

What are the factors you considered in choosing the Philippines to launch an AML software tool?

Mr. Chatterjee: With the rise of technology, the world is slowly shifting to cashless transactions. According to a study from 2020-2025, cashless transactions are expected to increase by 80% and cross border payments will be valued at $156 trillion. This borderless transaction increases money laundering crimes and allows money launderers to hide in plain sight undetected.

In the Philippines, half of Filipinos own a financial account, as more Filipinos become part of the banking system, financial crimes will become more advanced. Financial institutions need to look beyond traditional tools to solve a sophisticated and growing problem to keep pace with increasing business and regulatory requirements.

The Philippines is in a strategic position because of its rising economy and being the center of international trade and traffic makes it vulnerable to a host of financial crimes and financial terrorism. Moreover, the growing number of money transfers sent by overseas Filipino workers to their loved ones adds to the responsibility of the AMLS.

Do you have data on cases of money laundering in the country?

Mr. Chatterjee: The Anti Money Laundering Report states that the country has always been vulnerable when it comes to money laundering and financial terrorism. It is vital that the country address the growing problem.

What we’ve noticed is that the political landscape in the Philippines is ever-changing. In 2000, the Philippines was placed under the Financial Action Task Force (FATF), falling under its list of Non-Cooperative Countries and Territories due to lack of basic AML frameworks.

The Philippine government enacted Republic Act (RA) 9160 of the Anti-Money Laundering Act of 2001, which preserved the integrity of bank accounts and ensured the Philippines does not become a haven for money laundering activities. As an added precaution, Philippine authorities will assist in transnational investigations to prosecute those found who are found guilty. Since then, in recent years, various laws have amended RA 9160 and various industries involving finances have been added to the existing laws as well as harsher sanctions for those found guilty of money laundering activities. Additional powers were also granted to the Anti-Money Laundering Council and other concerned persons.

The Philippines has returned to the “gray list” as of June 2021. The FATF has commended the country for its continuing efforts to eradicate the threats of money laundering and encourage the country to further strengthen its measures. And we as a trusted partner are pleased to assist the Philippine government with its goal of eradicating and eliminating financial terrorism, no country in the world should be a safe haven for criminals.

Financial institutions are inundated with voluminous false positives and case backlogs that add to costs and prevent them from filtering out high-quality alerts. How does your solution help address this problem?

Mr. Chatterjee: Tookitaki was a pioneer in identifying the use case of ML in AML compliance and our ideas came into reality with our historic partnership with the United Overseas Bank Ltd. (UOB) in Singapore.

In December 2020, we became the first in the Asia-Pacific region to deploy a complete AML solution leveraging ML in production concurrently in transaction monitoring and name screening.

The SAM functionality of AMLS specifically helped with management and filtering of false alerts that eliminated the need for manual triaging since all alerts get triaged by SAM as per categorized risk levels, such as low, medium, and high. Ease of integration into their current process governance thereby making it easier for the investigators to investigate and dispose of alerts faster.

As a result, UOB witnessed 70% reduction in false positives for individual names and 60% reduction in false positives for corporate names. The solution also helped with a 50% reduction in false positives with less than 1% misclassification and 5% increase in fileable suspicious activity reports.

This is yet another example of how Tookitaki sets new standards for the regulatory compliance industry’s fight against money laundering.

We have partnered with well-known fintech companies in the Philippines to assist local companies to stay on top of their compliance requirements and we hope to expand our partnership with even more fintech companies in the future.

What do you think are the biggest risks faced by banks being used for money laundering and how do you plan to mitigate or eliminate these risks?

Mr. Chatterjee: Banks need to have a holistic view of money laundering risks and the threat scape across various banking segments such as corporate, retail, and private. Existing static and granular rules-based approaches, which are oblivious to the holistic trend with a narrow and uni-dimensional focus, are not capable of doing the same. Existing rules-based systems produced a significant volume of false positives. These false leads are a drain on productivity as they take significant time and resources to be disposed of. In the AML compliance space, banks are wasting more $3.5 billion per year chasing false leads because of outdated AML systems that rely on stale rules and scenarios and generate millions of false positives, according to research.

Undoubtedly, using limited resources to close off non-material and unimportant alerts is manual and onerous, resulting in huge backlogs for both processes and missed/delayed suspicious activity report filings. Furthermore, the ballooning costs of AML compliance coupled with the high volume of backlog alerts swamp compliance teams and potentially distract them from “true” high-risk events and customer circumstances.

Alert investigation becomes a time-consuming and labor-intensive affair as the compliance team spends significant time gathering data and analyzing it to differentiate illegitimate activities from legitimate ones. Disparate data sources and highly complex business processes add to the difficulty of the investigation team in analyzing the links between parties and transactions.

As mentioned earlier, Tookitaki’s AMLS includes transaction monitoring, smart screening, customer risk scoring, and case management, a centralized investigation solution.

Transaction monitoring looks for suspicious transactions across different systems. It unlocks the power of Tookitaki’s library of typologies to detect hidden suspicious patterns.

Tookitaki’s AMLS generates fewer alerts of higher quality and then segregates them into low, medium, or high-risk alerts so companies can prioritize their investigations. The AMLS also updates regularly to include new money laundering patterns.

Smart screening watches out for high-risk individuals and corporate customers. Tookitaki designed the name screening module to handle a wider range of complex name permutations. To reduce the number of undetermined hits, Tookitaki enriched the module with inference features and additional customer profile identifiers. Tookitaki’s name screening module also reduces false positives, which happens when AML software incorrectly flags a customer as high-risk.

The Customer Risk Scoring module empowers banks in reducing their cost of compliance by providing an actual consumer view. This is backed by dynamic risk assessment that is self-evolving based on consumers’ new financial patterns.

ML models, too, benefit AFC ecosystems. For one, it increases effectiveness in identifying suspicious activities due to its sharper focus on data anomalies rather than threshold triggering. ML models also allow for easier customization of data features to accurately target specific risks, as well as enable extended look-back periods to detect more complex scenarios.

Any other insights you’d like to share?

Mr. Chatterjee: The AFC Ecosystem is now live, which means it is now open to the broader public. The ecosystem has grown considerably over the past few months owing to the active contribution by the experts. The AFC Ecosystem is a strong testament to how technology contributes to the critical mission of helping financial services combat crime and the financing of terrorism. With the ecosystem being open to the public, an AFC Honoree Badge Program has been launched because we believe that together we can make a difference.

(As appeared on Business World)

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When Money Moves Like Business: Inside Taipei’s $970 Million Gambling Laundering Network

1. Introduction to the Case

At the start of 2026, prosecutors in Taipei uncovered a money laundering operation so extensive that its scale alone commanded attention. Nearly NT$30.6 billion, about US$970 million, allegedly moved through the financial system under the guise of ordinary business activity, tied to illegal online gambling operations.

There were no obvious warning signs at first glance. Transactions flowed through payment platforms that looked commercial. Accounts behaved like those of legitimate merchants. A well-known restaurant operated openly, serving customers while quietly anchoring a complex financial network behind the scenes.

What made this case remarkable was not just the volume of illicit funds, but how convincingly they blended into routine economic activity. The money did not rush through obscure channels or sit dormant in hidden accounts. It moved steadily, predictably, and efficiently, much like revenue generated by a real business.

By January 2026, authorities had indicted 35 individuals, bringing years of quiet laundering activity into the open. The case serves as a stark reminder for compliance leaders and financial institutions. The most dangerous laundering schemes today do not look criminal.

They look operational.

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2. Anatomy of the Laundering Operation

Unlike traditional laundering schemes that rely on abusing existing financial services, this alleged operation was built around direct ownership and control of payment infrastructure.

Step 1: Building the Payment Layer

Prosecutors allege that the network developed custom payment platforms specifically designed to handle gambling-related funds. These platforms acted as controlled gateways between illegal online gambling sites and regulated financial institutions.

By owning the payment layer, the network could shape how transactions appeared externally. Deposits resembled routine consumer payments rather than gambling stakes. Withdrawals appeared as standard platform disbursements rather than illicit winnings.

The laundering began not after the money entered the system, but at the moment it was framed.

Step 2: Ingesting Illegal Gambling Proceeds

Illegal online gambling platforms operating across multiple jurisdictions reportedly channelled funds into these payment systems. To banks and payment institutions, the activity did not immediately resemble gambling-related flows.

By separating the criminal source of funds from their visible transaction trail, the network reduced contextual clarity early in the lifecycle.

The risk signal weakened with every step removed from the original activity.

Step 3: Using a Restaurant as a Front Business

A legitimate restaurant allegedly played a central role in anchoring the operation. Physical businesses do more than provide cover. They provide credibility.

The restaurant justified the presence of merchant accounts, payment terminals, staff activity, supplier payments, and fluctuating revenue. It created a believable operational backdrop against which large transaction volumes could exist without immediate suspicion.

The business did not replace laundering mechanics.
It normalised them.

Step 4: Rapid Routing and Pass-Through Behaviour

Funds reportedly moved quickly through accounts linked to the payment platforms. Incoming deposits were followed by structured transfers and payouts to downstream accounts, including e-wallets and other financial channels.

High-volume pass-through behaviour limited residual balances and reduced the exposure of any single account. Money rarely paused long enough to draw attention.

Movement itself became the camouflage.

Step 5: Detection and Indictment

Over time, the scale and coordination of activity attracted scrutiny. Prosecutors allege that transaction patterns, account linkages, and platform behaviour revealed a level of organisation inconsistent with legitimate commerce.

In January 2026, authorities announced the indictment of 35 individuals, marking the end of an operation that had quietly integrated itself into everyday financial flows.

The network did not fail because one transaction was flagged.
It failed because the overall pattern stopped making sense.

3. Why This Worked: Control and Credibility

This alleged laundering operation succeeded because it exploited structural assumptions within the financial system rather than technical loopholes.

1. Control of the Transaction Narrative

When criminals control the payment platform, they control how transactions are described, timed, and routed. Labels, settlement patterns, and counterparty relationships all shape perception.

Compliance systems often assess risk against stated business models. In this case, the business model itself was engineered to appear plausible.

2. Trust in Commercial Interfaces

Payments that resemble everyday commerce attract less scrutiny than transactions explicitly linked to gambling or other high-risk activities. Familiar interfaces reduce friction, both for users and for monitoring systems.

Legitimacy was embedded into the design.

3. Fragmented Oversight

Different institutions saw different fragments of the activity. Banks observed account behaviour. Payment institutions saw transaction flows. The restaurant appeared as a normal merchant.

No single entity had a complete view of the end-to-end lifecycle of funds.

4. Scale Without Sudden Noise

Rather than relying on sudden spikes or extreme anomalies, the operation allegedly scaled steadily. This gradual growth allowed transaction patterns to blend into evolving baselines.

Risk accumulated quietly, over time.

4. The Financial Crime Lens Behind the Case

While the predicate offence was illegal gambling, the mechanics of this case reflect broader shifts in financial crime.

1. Infrastructure-Led Laundering

This was not simply the misuse of existing systems. It was the deliberate creation of infrastructure designed to launder money at scale.

Similar patterns are increasingly observed in scam facilitation networks, mule orchestration platforms, and illicit payment services operating across borders.

2. Payment Laundering Over Account Laundering

The focus moved away from individual accounts toward transaction ecosystems. Ownership of flow mattered more than ownership of balances.

Risk became behavioural rather than static.

3. Front Businesses as Integration Points

Legitimate enterprises increasingly serve as anchors where illicit and legitimate funds coexist. This integration blurs the boundary between clean and dirty money, making detection more complex.

ChatGPT Image Jan 12, 2026, 01_37_31 PM

5. Red Flags for Banks, Fintechs, and Regulators

This case highlights signals that extend beyond gambling environments.

A. Behavioural Red Flags

  • High-volume transaction flows with limited value retention
  • Consistent routing patterns across diverse counterparties
  • Predictable timing and structuring inconsistent with consumer behaviour

B. Operational Red Flags

  • Payment platforms scaling rapidly without proportional business visibility
  • Merchants behaving like processors rather than sellers
  • Front businesses supporting transaction volumes beyond physical capacity

C. Financial Red Flags

  • Large pass-through volumes with minimal margin retention
  • Rapid distribution of incoming funds across multiple channels
  • Cross-border flows misaligned with stated business geography

Individually, these indicators may appear benign. Together, they tell a story.

6. How Tookitaki Strengthens Defences

Cases like this reinforce why financial crime prevention must evolve beyond static rules and isolated monitoring.

1. Scenario-Driven Intelligence from the AFC Ecosystem

Expert-contributed scenarios capture complex laundering patterns that traditional typologies often miss, including platform-led and infrastructure-driven crime.

These insights help institutions recognise emerging risks earlier in the transaction lifecycle.

2. Behavioural Pattern Recognition

Tookitaki’s approach prioritises flow behaviour, coordination, and lifecycle anomalies rather than focusing solely on transaction values.

When money stops behaving like commerce, the signal emerges early.

3. Cross-Domain Risk Thinking

The same intelligence principles used to detect scam networks, mule rings, and high-velocity fraud apply equally to sophisticated laundering operations hidden behind legitimate interfaces.

Financial crime rarely fits neatly into one category. Detection should not either.

7. Conclusion

The Taipei case is a reminder that modern money laundering no longer relies on secrecy alone.

Sometimes, it relies on efficiency.

This alleged operation blended controlled payment infrastructure, credible business fronts, and transaction flows engineered to look routine. It did not disrupt the system. It embedded itself within it.

As 2026 unfolds, financial institutions face a clear challenge. The most serious laundering risks will not always announce themselves through obvious anomalies. They will appear as businesses that scale smoothly, transact confidently, and behave just convincingly enough to be trusted.

When money moves like business, the warning is already there.

When Money Moves Like Business: Inside Taipei’s $970 Million Gambling Laundering Network
Blogs
05 Jan 2026
6 min
read

When Luck Isn’t Luck: Inside the Crown Casino Deception That Fooled the House

1. Introduction to the Scam

In October 2025, a luxury casino overlooking Sydney Harbour became the unlikely stage for one of Australia’s most unusual fraud cases of the year 2025.

There were no phishing links, fake investment platforms, or anonymous scam calls. Instead, the deception unfolded in plain sight across gaming tables, surveillance cameras, and whispered instructions delivered through hidden earpieces.

What initially appeared to be an extraordinary winning streak soon revealed something far more calculated. Over a series of gambling sessions, a visiting couple allegedly accumulated more than A$1.17 million in winnings at Crown Sydney. By late November, the pattern had raised enough concern for casino staff to alert authorities.

The couple were subsequently arrested and charged by New South Wales Police for allegedly dishonestly obtaining a financial advantage by deception.

This was not a random act of cheating.
It was an alleged technology-assisted, coordinated deception, executed with precision, speed, and behavioural discipline.

The case challenges a common assumption in financial crime. Fraud does not always originate online. Sometimes, it operates openly, exploiting trust in physical presence and gaps in behavioural monitoring.

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2. Anatomy of the Scam

Unlike digital payment fraud, this alleged scheme relied on physical execution, real-time coordination, and human decision-making, making it harder to detect in its early stages.

Step 1: Strategic Entry and Short-Term Targeting

The couple arrived in Sydney in October 2025 and began visiting the casino shortly after. Short-stay visitors with no local transaction history often present limited behavioural baselines, particularly in hospitality and gaming environments.

This lack of historical context created an ideal entry point.

Step 2: Use of Covert Recording Devices

Casino staff later identified suspicious equipment allegedly used during gameplay. Police reportedly seized:

  • A small concealed camera attached to clothing
  • A modified mobile phone with recording attachments
  • Custom-built mirrors and magnetised tools

These devices allegedly allowed the capture of live game information not normally accessible to players.

Step 3: Real-Time Remote Coordination

The couple allegedly wore concealed earpieces during play, suggesting live communication with external accomplices. This setup would have enabled:

  • Real-time interpretation of captured visuals
  • Calculation of betting advantages
  • Immediate signalling of wagering decisions

This was not instinct or chance.
It was alleged external intelligence delivered in real time.

Step 4: Repeated High-Value Wins

Across multiple sessions in October and November 2025, the couple reportedly amassed winnings exceeding A$1.17 million. The consistency and scale of success eventually triggered internal alerts within the casino’s surveillance and risk teams.

At this point, the pattern itself became the red flag.

Step 5: Detection and Arrest

Casino staff escalated their concerns to law enforcement. On 27 November 2025, NSW Police arrested the couple, executed search warrants at their accommodation, and seized equipment, cash, and personal items.

The alleged deception ended not because probability failed, but because behaviour stopped making sense.

3. Why This Scam Worked: The Psychology at Play

This case allegedly succeeded because it exploited human assumptions rather than technical weaknesses.

1. The Luck Bias

Casinos are built on probability. Exceptional winning streaks are rare, but not impossible. That uncertainty creates a narrow window where deception can hide behind chance.

2. Trust in Physical Presence

Face-to-face activity feels legitimate. A well-presented individual at a gaming table attracts less suspicion than an anonymous digital transaction.

3. Fragmented Oversight

Unlike banks, where fraud teams monitor end-to-end flows, casinos distribute responsibility across:

  • Dealers
  • Floor supervisors
  • Surveillance teams
  • Risk and compliance units

This fragmentation can delay pattern recognition.

4. Short-Duration Execution

The alleged activity unfolded over weeks, not years. Short-lived, high-impact schemes often evade traditional threshold-based monitoring.

4. The Financial Crime Lens Behind the Case

While this incident occurred in a gambling environment, the mechanics closely mirror broader financial crime typologies.

1. Information Asymmetry Exploitation

Covert devices allegedly created an unfair informational advantage, similar to insider abuse or privileged data misuse in financial markets.

2. Real-Time Decision Exploitation

Live coordination and immediate action resemble:

  • Authorised push payment fraud
  • Account takeover orchestration
  • Social engineering campaigns

Speed neutralised conventional controls.

3. Rapid Value Accumulation

Large gains over a compressed timeframe are classic precursors to:

  • Asset conversion
  • Laundering attempts
  • Cross-border fund movement

Had the activity continued, the next phase could have involved integration into the broader financial system.

ChatGPT Image Jan 5, 2026, 12_10_24 PM

5. Red Flags for Casinos, Banks, and Regulators

This case highlights behavioural signals that extend well beyond gaming floors.

A. Behavioural Red Flags

  • Highly consistent success rates across sessions
  • Near-perfect timing of decisions
  • Limited variance in betting behaviour

B. Operational Red Flags

  • Concealed devices or unusual attire
  • Repeated table changes followed by immediate wins
  • Non-verbal coordination during gameplay

C. Financial Red Flags

  • Sudden accumulation of high-value winnings
  • Requests for rapid payout or conversion
  • Intent to move value across borders shortly after gains

These indicators closely resemble red flags seen in mule networks and high-velocity fraud schemes.

6. How Tookitaki Strengthens Defences

This case reinforces why fraud prevention must move beyond channel-specific controls.

1. Scenario-Driven Intelligence from the AFC Ecosystem

Expert-contributed scenarios help institutions recognise patterns that fall outside traditional fraud categories, including:

  • Behavioural precision
  • Coordinated multi-actor execution
  • Short-duration, high-impact schemes

2. Behavioural Pattern Recognition

Tookitaki’s intelligence approach prioritises:

  • Probability-defying outcomes
  • Decision timing anomalies
  • Consistency where randomness should exist

These signals often surface risk before losses escalate.

3. Cross-Domain Fraud Thinking

The same intelligence principles used to detect:

  • Account takeovers
  • Payment scams
  • Mule networks

are equally applicable to non-traditional environments where value moves quickly.

Fraud is no longer confined to banks. Detection should not be either.

7. Conclusion

The Crown Sydney deception case is a reminder that modern fraud does not always arrive through screens, links, or malware.

Sometimes, it walks confidently through the front door.

This alleged scheme relied on behavioural discipline, real-time coordination, and technological advantage, all hidden behind the illusion of chance.

As fraud techniques continue to evolve, institutions must look beyond static rules and siloed monitoring. The future of fraud prevention lies in understanding behaviour, recognising improbable patterns, and sharing intelligence across ecosystems.

Because when luck stops looking like luck, the signal is already there.

When Luck Isn’t Luck: Inside the Crown Casino Deception That Fooled the House
Blogs
05 Jan 2026
6 min
read

Singapore’s Financial Shield: Choosing the Right AML Compliance Software Solutions

When trust is currency, AML compliance becomes your strongest asset.

In Singapore’s fast-evolving financial ecosystem, the battle against money laundering is intensifying. With MAS ramping up expectations and international regulators scrutinising cross-border flows, financial institutions must act decisively. Manual processes and outdated tools are no longer enough. What’s needed is a modern, intelligent, and adaptable approach—enter AML compliance software solutions.

This blog takes a close look at what makes a strong AML compliance software solution, the features to prioritise, and how Singapore’s institutions can future-proof their compliance programmes.

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Why AML Compliance Software Solutions Matter in Singapore

Singapore is a major financial hub, but that status also makes it a high-risk jurisdiction for complex money laundering techniques. From trade-based laundering and shell companies to cyber-enabled fraud, financial crime threats are becoming more global, fast-moving, and tech-driven.

According to the latest MAS Money Laundering Risk Assessment, sectors like banking and cross-border payments are under increasing pressure. Institutions need:

  • Real-time visibility into suspicious behaviour
  • Lower false positives
  • Faster reporting turnaround
  • Cost-effective compliance

The right AML software offers all of this—when chosen well.

What is AML Compliance Software?

AML compliance software refers to digital platforms designed to help financial institutions detect, investigate, report, and prevent financial crime in line with regulatory requirements. These systems combine rule-based logic, machine learning, and scenario-based monitoring to provide end-to-end compliance coverage.

Key use cases include:

Core Features to Look for in AML Compliance Software Solutions

Not all AML platforms are created equal. Here are the top features your solution must have:

1. Real-Time Transaction Monitoring

The ability to flag suspicious activities as they happen—especially critical in high-risk verticals such as remittance, retail banking, and digital assets.

2. Risk-Based Approach

Modern systems allow for dynamic risk scoring based on customer behaviour, transaction patterns, and geographical exposure. This enables prioritised investigations.

3. AI and Machine Learning Models

Look for adaptive learning capabilities that improve accuracy over time, helping to reduce false positives and uncover previously unseen threats.

4. Integrated Screening Engine

Your system should seamlessly screen customers and transactions against global sanctions lists, PEPs, and adverse media sources.

5. End-to-End Case Management

From alert generation to case disposition and reporting, the platform should provide a unified workflow that helps analysts move faster.

6. Regulatory Alignment

Built-in compliance with local MAS guidelines (such as PSN02, AML Notices, and STR filing requirements) is essential for institutions in Singapore.

7. Explainability and Auditability

Tools that provide clear reasoning behind alerts and decisions can ensure internal transparency and regulatory acceptance.

ChatGPT Image Jan 5, 2026, 11_17_14 AM

Common Challenges in AML Compliance

Singaporean financial institutions often face the following hurdles:

  • High false positive rates
  • Fragmented data systems across business lines
  • Manual case reviews slowing down investigations
  • Delayed or inaccurate regulatory reports
  • Difficulty adjusting to new typologies or scams

These challenges aren’t just operational—they can lead to regulatory penalties, reputational damage, and lost customer trust. AML software solutions address these pain points by introducing automation, intelligence, and scalability.

How Tookitaki’s FinCense Delivers End-to-End AML Compliance

Tookitaki’s FinCense platform is purpose-built to solve compliance pain points faced by financial institutions across Singapore and the broader APAC region.

Key Benefits:

  • Out-of-the-box scenarios from the AFC Ecosystem that adapt to new risk patterns
  • Federated learning to improve model accuracy across institutions without compromising data privacy
  • Smart Disposition Engine for automated case narration, regulatory reporting, and audit readiness
  • Real-time monitoring with adaptive risk scoring and alert prioritisation

With FinCense, institutions have reported:

  • 72% reduction in false positives
  • 3.5x increase in analyst efficiency
  • Greater regulator confidence due to better audit trails

FinCense isn’t just software—it’s a trust layer for modern financial crime prevention.

Best Practices for Evaluating AML Compliance Software

Before investing, financial institutions should ask:

  1. Does the software scale with your future growth and risk exposure?
  2. Can it localise to Singapore’s regulatory and typology landscape?
  3. Is the AI explainable, and is the platform auditable?
  4. Can it ingest external intelligence and industry scenarios?
  5. How quickly can you update detection rules based on new threats?

Singapore’s Regulatory Expectations

The Monetary Authority of Singapore (MAS) has emphasised risk-based, tech-enabled compliance in its guidance. Recent thematic reviews and enforcement actions have highlighted the importance of:

  • Timely Suspicious Transaction Reporting (STRs)
  • Strong detection of mule accounts and digital fraud patterns
  • Collaboration with industry peers to address cross-institution threats

AML software is no longer just about ticking boxes—it must show effectiveness, agility, and accountability.

Conclusion: Future-Ready Compliance Begins with the Right Tools

Singapore’s compliance landscape is becoming more complex, more real-time, and more collaborative. The right AML software helps financial institutions stay one step ahead—not just of regulators, but of financial criminals.

From screening to reporting, from risk scoring to AI-powered decisioning, AML compliance software solutions are no longer optional. They are mission-critical.

Choose wisely, and you don’t just meet compliance—you build competitive trust.

Singapore’s Financial Shield: Choosing the Right AML Compliance Software Solutions