Compliance Hub

What is an AML Policy and How to Create an Effective One?

Site Logo
Tookitaki
25 Sep 2020
6 min
read

Money laundering, along with other financial crimes, poses a constant threat to financial institutions. The risk of falling into business with criminal elements, drug smugglers, corrupt government officials, and terrorist organisations is ever-present. Therefore, financial institutions must design and implement a robust anti-money laundering (AML) policy to avoid risk.

AML and Combating the Financing of Terrorism (CFT) policies and legislation have been established and applied on different levels, from local to worldwide, to combat financial crime. However, it is the duty of financial institutions to translate complex AML and KYC regulations and implement them in their day-to-day dealings. They need to understand the intricate AML/CFT rules and build their AML policy.

 

What is an AML Policy?

An AML policy refers to a series of well-designed measures used by financial institutions to stop “dirty” money, which is obtained through illicit activities, from being reintroduced into the mainstream financial system. The designing, drafting and implementation of such a policy are mandatory for all financial institutions and are overseen by regulatory authorities.

 

Who creates and regulates AML laws?

Most often, the AML policy drafted by a business is a mixture of the recommendations by international agencies such as the Financial Action Task Force (FATF) and regional/national AML laws and best practices.

The geographical location of a business determines the regulatory authority that is directly responsible for monitoring transactions and dealings. For example, the Monetary Authority of Singapore in Singapore, the Financial Crimes Enforcement Network (FinCEN) in the US and the Financial Conduct Authority (FCA) in the UK.

 

How to create an AML policy? (An AML policy template)

We have outlined the key steps you need to take in order to draft an AML policy for your company.

The steps mentioned below are with reference to the Bank Secrecy Act (BSA) in the US, the Anti-Money Laundering Directives in the European Union and various FATF recommendations.

Step 1: Define the Purpose of AML Policy

A financial institution must start off the AML policy drafting process by introducing and elaborating on three key statements:

  • Definition of money laundering and terrorist financing
  • Reasons why an AML policy is necessary for the institution
  • Regular regulatory review requirements to stay within compliance demands

These are the three foundational pillars on which a company builds its AML policy.

 

Step 2: Appoint an AML Officer

At this point, a financial institution needs to hire an AML compliance officer. This is a company member responsible for everything concerning the business’s AML programme. State their name, qualifications, and responsibilities. They must be well-versed in financial law, AML policies, AML technologies, and all other relevant information.

Additional AML compliance staff must be hired in line with the workload of the financial institution.

 

Step 3: Report Progress to the Financial Intelligence Unit (FIU)/Relevant Financial Authority

A company must describe its strategy and how it will be able to comply with financial intelligence units and law enforcement requests for information on criminal activity. A company must describe its actions and procedures that will be initiated upon such a demand from the authorities, and how it shall document the situation.

 

Step 4: Follow Data Security Measures/Share with Authorities

All financial institutions must take an active part in the process of sharing the accumulated AML data with other financial entities to identify and prevent money laundering elsewhere. The policy must describe a completely secure and confidential process that will not allow for data leaks.

 

Step 5: Follow Thorough Screening Procedures

As you may be aware, “Know Your Customer” (KYC) processes play an integral role in maintaining AML compliance and preventing financial crime. But, even before going into detail, implementing a thorough screening process for all potential clients before beginning any sort of business relationship or opening an account is a must.

One should cross-check if a potential client is on any financial blacklist or sanction before continuing to conduct business. An example of this is the US Specially Designated Nationals List (SDN).

A company must also have a well-defined process in place to do this. This should be drafted, written, and given to each potential client. It must also be subject to constant updates based on changing regulatory requirements.

 

Step 6: Verify your Client’s Identity

This is where the KYC process kicks in. Once the first level of screening is complete, verifying the identity of your client is the central part of AML compliance. Each company must specify a list of comprehensive, measurable, and reliable factors that will help accurately verify the identities of their clients when they open accounts or register with your service.

An identity check is the central part of an AML compliance policy. Here, a company must specify a list of comprehensive and reliable measures that will help them accurately verify the identities of their clients upon opening an account or registering in their service. There are eight major points to correctly establish this part of a business AML policy:

  • What personal data is gathered
  • If a client submits false data or no data at all
  • Information verification process
  • Time limit for checklist and waitlist items
  • If a client cannot be verified
  • Methods of recording the AML process
  • Client notification process
  • Whether identity verification is outsourced or in-house

 

Step 7: Perform Customer Due Diligence (CDD)

This step is about the measures taken as a part of Customer Due Diligence for those identified as follows: beneficial owners, senior management, politically exposed persons (PEP), and so forth. A company should also specify the basis of its risk rating system: how it determines whether the case requires simplified due diligence, customer due diligence, or enhanced due diligence. Here, it would be necessary to add when a customer triggers adverse media or sanctions list checks, be subject to ongoing monitoring.

 

Step 8: Carry Out Rigorous Transaction Monitoring

Transaction Monitoring forms a key process for financial institutions such as banks in the combat against money laundering. Each and every transaction must go through an AML monitoring system. Any breach of thresholds or suspicious transactions should be flagged and further investigated.

 

Step 9: Fill Out Suspicious Activity Reports

Lastly, a very important part of an AML policy is to promptly respond to the detection of suspicious activity and correctly form a compliant declaration – a Suspicious Activity Report (SAR). A company must specify the necessary information that needs to be mentioned in the report alongside the deadlines. As an example, BSA gives thirty days to file a report before issuing a fine.

 

The Role of Technology in AML Policy

Apart from necessary human resources, banks and financial services should have technological resources to carry out their AML compliance activities and duties effectively. Technology solutions can help immensely in the better implementation and running of an AML policy. In present times when financial institutions deal with thousands of customers and millions of transactions, software solutions can play a major role in reducing errors and enhancing operational efficiency.

We are revolutionising financial crime detection and prevention for banks and fintechs with our cutting-edge solutions. A game changer in the space, we improve risk coverage by democratising AML insights via a privacy-protected federated learning framework, powered by a network of AML experts.

We provide an end-to-end, AI-powered AML compliance platform, named the Anti-Money Laundering Suite (AMLS), with modular solutions that help financial institutions deal with the ever-changing financial crime landscape. Our modern software solutions based on artificial intelligence and machine learning can manage the end-to-end of AML compliance programmes. Our solution can improve the efficiency of the AML compliance team and better mitigate compliance risk.

Speak to one of our experts today to understand how our solutions help your compliance teams to effectively detect financial crime and ensure future-ready compliance programmes.

 

Talk to an Expert

Ready to Streamline Your Anti-Financial Crime Compliance?

Our Thought Leadership Guides

Blogs
14 May 2026
6 min
read

AML Compliance for Remittance and Money Transfer Companies: An APAC Guide

It is a Thursday afternoon. Your firm is processing remittances on the Singapore–Philippines corridor — six thousand transactions before the weekend. You are licensed under MAS as a Major Payment Institution and registered as a Remittance and Transfer Company with the BSP in Manila. MAS published updated PSN02 guidance last month. This morning, the BSP examination schedule landed in your inbox. Two regulators. Two compliance programmes. One compliance team of four people. That is the daily operating reality for most APAC-licensed remittance operators, and it is the starting point for every AML programme design conversation.

This guide covers what money transfer AML compliance APAC-wide actually requires — by jurisdiction, by obligation, and by what good operational execution looks like.

Talk to an Expert

Why Remittance Companies Carry Higher AML Risk

FATF has consistently identified remittance and money transfer as a high-risk sector. Not because remittance operators are bad actors, but because of the transaction patterns that characterise the business.

Remittance is cash-intensive in many corridors. Some jurisdictions allow senders to pay in cash at agent locations with limited identification requirements. High-volume, low-value transactions create conditions where structuring — the practice of breaking amounts to stay below reporting thresholds — is easier to conceal than in lower-volume banking environments. A customer sending MYR 500 twice a week looks almost identical to a customer structuring around MYR 25,000 CTR thresholds.

FATF Recommendation 16 — the Travel Rule — applies specifically to wire transfers. Remittance companies are wire transfer originators. They must collect, transmit, and retain originator and beneficiary information with every qualifying transfer. This is not the same obligation as KYC. It is a data transmission requirement that sits on top of the CDD framework.

The cross-border nature of remittance creates bilateral exposure. A transfer from Singapore to Manila passes through both MAS and BSP oversight. A compliance failure — a missed STR, an inadequate CDD record, a Travel Rule data gap — does not stay in one jurisdiction. Both regulators can examine the same transaction.

The APAC corridors under heaviest examination scrutiny are among the highest-volume remittance corridors in the world: Singapore–Philippines, Malaysia–Bangladesh, Australia–India, and Philippines–Middle East. High volume does not reduce examiner focus. It increases it.

APAC Regulatory Obligations by Jurisdiction

Singapore (MAS)

Cross-border money transfer above SGD 3 million per month requires a Major Payment Institution licence under the Payment Services Act. The MAS PSA AML obligations for payment institutions are set out in PSN02, which covers CDD, ongoing monitoring, and STR and CTR filing requirements.

The FATF Travel Rule applies at SGD 1,500. For every transfer at or above that threshold, the MPS must transmit originator name, account number, and address or national identity number — plus beneficiary name and account number — to the receiving institution with the payment. The obligation to transmit sits with the sender regardless of whether the beneficiary institution can receive the data in structured form.

STR filing must occur within five business days of the determination that the transaction is suspicious. MAS examiners in 2024 specifically cited STR quality — not volume — as an examination focus area. An STR that describes the suspicious transaction in one sentence without analysis of the pattern does not meet the standard.

Australia (AUSTRAC)

All remittance dealers must register with AUSTRAC before commencing operations. Unregistered remittance dealing is a criminal offence under the AML/CTF Act 2006. This is not a technicality — AUSTRAC has prosecuted unlicensed remittance dealing, and its enforcement record includes actions against informal value transfer networks operating in parallel to registered dealers.

Registered remittance dealers carry the same AML/CTF programme obligations as banks under Chapter 16 of the AML/CTF Rules, without the same IT infrastructure to support them. Threshold Transaction Reports apply to cash transactions above AUD 10,000. Suspicious Matter Reports must be filed for qualifying transactions without a fixed deadline, but AUSTRAC expects prompt filing — delays beyond a few days are examined.

Malaysia (BNM)

Remittance operators require a Money Services Business licence under the MSB Act 2011. The AMLATFPUAA framework applies — the same statutory framework as banks — imposing CDD, ongoing monitoring, and STR and CTR obligations.

CTR threshold is MYR 25,000 for cash transactions. STR filing is required within three business days of the determination. BNM's most recent national risk assessment specifically identifies hawala-style informal remittance networks operating alongside licensed MSBs as a risk vector. That finding has translated directly into elevated examination scrutiny for licensed operators, who face more frequent and detailed examinations as regulators attempt to map the boundary between formal and informal channels.

Philippines (BSP)

Remittance operators require a Remittance and Transfer Company licence from the BSP. The AML programme obligations are set by AMLA and BSP Circular 950 — the same framework that governs banks, applied in full to RTCs.

CTR threshold is PHP 500,000. STR filing is required within five business days. The Philippines exited the FATF grey list in January 2023, but exit has not reduced examination pressure — BSP has increased examination frequency for RTCs since 2023, consistent with post-grey-list monitoring by both the BSP and AMLC.

New Zealand (DIA)

Remittance operators are Phase 2 reporting entities under the AML/CFT Act 2009, supervised by the Department of Internal Affairs. The same CDD, ongoing monitoring, and SAR and PTR obligations that apply to banks apply in full to remittance operators. The DIA's supervisory approach includes sector-wide audits and thematic reviews — it does not reserve examination resources only for larger entities.

The FATF Travel Rule in Practice for APAC Remittance Operators

FATF Recommendation 16 requires the originating institution to transmit originator and beneficiary information with every wire transfer above the applicable threshold. Across APAC, the operative thresholds are SGD 1,500 under MAS, AUD 1,000 under AUSTRAC, and USD 1,000 equivalent as the FATF baseline for jurisdictions without a lower domestic threshold.

The data that must travel with the payment: originator name, account number, address or national identity number; beneficiary name and beneficiary account number. These fields must populate the payment message — they cannot be retained on file at the sending institution and supplied only on request.

The operational problem is well-documented. Many beneficiary institutions in the corridors where APAC remittance volumes are highest — particularly in developing-market corridors — do not have systems capable of receiving structured Travel Rule data. The sending institution's obligation does not dissolve because the receiving institution lacks the infrastructure. Compliance requires transmitting the data within whatever message structure the payment uses: MT103 field population for SWIFT transactions, or the equivalent structured fields in ISO 20022 message formats.

Travel Rule technology solutions — TRISA, VerifyVASP, and Sygna Bridge are the most widely deployed in APAC for virtual asset transfers — are increasingly being applied to fiat remittance payment flows as well. For most APAC remittance operators on real-time domestic rails, the Travel Rule data obligation sits inside the payment message design, not in a separate data transmission layer.

ChatGPT Image May 14, 2026, 03_38_23 PM

Transaction Monitoring Requirements Specific to Remittance

High-volume, low-value transaction environments cannot be monitored with the dollar-threshold rules designed for retail banking. A rule that fires above USD 5,000 will miss the dominant remittance pattern entirely — hundreds of transactions at USD 200 to USD 500 per customer per month — and generate alert noise on the routine flows that constitute most of the business.

For an overview of how automated transaction monitoring works, the underlying detection logic matters more than the threshold level. Remittance monitoring is a typology problem, not a threshold problem.

Velocity monitoring is the primary detection method for mule accounts in remittance networks. The pattern is not a single large transfer — it is twenty transactions in forty-eight hours across multiple corridors from the same account or beneficial owner. A system calibrated only to flag high-value single transactions will not detect this.

Corridor-specific scenario calibration is not optional. The Singapore–Philippines corridor has different fraud typologies from the Malaysia–Bangladesh corridor. Monitoring scenarios applied generically across all corridors without tuning for the specific patterns in each one will produce both false positives on legitimate traffic and false negatives on actual suspicious activity.

Round-number structuring is the simplest pattern and the one most often missed by single-threshold rules. Transactions consistently placed just below the CTR threshold — MYR 24,500, AUD 9,800, PHP 499,000 — are a textbook structuring indicator. A rule with a single threshold at the CTR level will not catch this. The detection logic must look at the cluster of transactions below the threshold, not just the individual transaction value.

Beneficiary account reuse is a mule indicator: multiple unrelated customers sending to the same unfamiliar beneficiary account. This pattern requires a system capable of cross-customer analysis, not just single-customer transaction review. Rules-based systems that process each customer's alerts in isolation cannot detect it.

For remittance operators evaluating their technology choices, the same detection architecture issues apply as those covered in TM for payment companies and e-wallets — the product and customer profiles are different, but the architectural requirements for cross-customer scenario coverage are the same.

What Good Looks Like for a Multi-Jurisdiction Remittance Operator

A compliance officer managing two or three APAC licences simultaneously with a small team is not running a bank compliance programme at reduced scale. The operational structure is different.

A single TM platform across all jurisdictions is operationally necessary, not aspirational. Compliance officers in multi-jurisdiction firms who reconcile alerts from separate system instances — one per market — spend time on logistics that should go into analysis. The same transaction, flagged differently in two systems because the rule calibrations differ, creates reconciliation work that multiplies with volume.

Pre-settlement processing on real-time rails is required where payment is irrevocable on settlement. On PayNow, DuitNow, NPP, and InstaPay, a payment that clears cannot be recalled. Batch monitoring that runs after settlement has already processed the payment before the alert fires. The monitoring must run against the payment instruction before settlement, not the settled record.

Travel Rule data workflow integrated into the payment process eliminates the manual population of originator and beneficiary data as a separate step. When Travel Rule data handling is separated from payment processing and managed by different team members, the data quality degrades and the audit trail becomes inconsistent.

STR and CTR filing workflows built per jurisdiction address the material operational differences between regulatory regimes: different templates, different filing portals, different time windows, different field requirements. A case management system that requires the analyst to manually navigate those differences for each jurisdiction adds material risk. The workflows should enforce the right template for the jurisdiction of the filing, triggered by the currency of the transaction.

Selecting the right platform requires working through a structured evaluation. The Transaction Monitoring Software Buyer's Guide covers the criteria relevant to multi-jurisdiction operators, including how to assess vendor coverage across APAC regulatory regimes.

FinCense for APAC Remittance Operators

FinCense is deployed at remittance and payment operators across APAC — not only at banks. The platform is configured for the transaction patterns, corridor structures, and regulatory filing requirements that remittance operators encounter, not adapted from a banking deployment.

The scenario library includes more than fifty financial crime typologies covering the patterns most prevalent in remittance: mule account networks identified by cross-customer beneficiary account reuse, APP scam indicators in outbound payment flows, velocity structuring across corridors, and cross-border layering patterns. These are pre-built scenarios, not configurations that require the compliance team to write detection logic from scratch.

Pre-settlement processing is available across PayNow, DuitNow, NPP, InstaPay, and FAST — covering the real-time rails in Singapore, Malaysia, Australia, and the Philippines where irrevocable payment risk requires monitoring before settlement, not after.

Multi-jurisdiction STR and CTR filing workflows are built into the case management interface. Filing to AUSTRAC, BNM, AMLC, or MAS FIU from a single case triggers the correct jurisdiction-specific template, with the applicable time window displayed for the analyst at the case level.

In production deployments, FinCense has reduced false positive rates by up to 50% compared to legacy rules-based systems. For a remittance operator managing three hundred thousand transactions per month with a compliance team of four, a 50% reduction in false positive volume is not a performance metric — it is the difference between a workable alert queue and one that structurally cannot be cleared before the next batch arrives.

Book a demo to see FinCense configured for APAC remittance compliance — with corridor-specific scenarios already calibrated and multi-jurisdiction filing workflows built in.

For the full vendor evaluation framework, see the Transaction Monitoring Software Buyer's Guide.

AML Compliance for Remittance and Money Transfer Companies: An APAC Guide
Blogs
14 May 2026
6 min
read

Transaction Monitoring in Malaysia: BNM Requirements and Best Practices

Bank Negara Malaysia shifted from prescriptive to risk-based supervision several years ago. For transaction monitoring, that shift has specific consequences. Institutions that run static threshold-only systems — rules set at go-live and unchanged since — are increasingly out of step with what BNM examiners expect to see.

Malaysia's FATF Mutual Evaluation, conducted in 2021 and published in 2022, rated the country as partially compliant or non-compliant across several technical recommendations, including Recommendation 10 (customer due diligence) and Recommendation 16 (wire transfers). The evaluation flagged weaknesses in ongoing monitoring and STR quality at reporting institutions. BNM's supervisory response has been direct: examinations since 2022 have placed transaction monitoring programmes under considerably more scrutiny than before the assessment.

This article covers what BNM specifically requires from a transaction monitoring programme, the reporting thresholds institutions must meet, what examiners look for in practice, and where FinCense addresses the framework.

For background on Malaysia's full AML/CFT regulatory framework, see our overview of Malaysia's AML/CFT obligations under AMLATFPUAA and the BNM Policy Document.

Talk to an Expert

Malaysia's AML/CFT Regulatory Framework — the TM Foundation

Transaction monitoring in Malaysia sits on two legal instruments.

AMLATFPUAA 2001 (as amended) is the primary legislation. The Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 establishes the obligations of Reporting Institutions — who they are, what they must do, and what penalties apply when they fail. The 2014 and 2020 amendments expanded the predicate offence list, brought Designated Non-Financial Businesses and Professions (DNFBPs) into scope, and raised maximum penalties to MYR 3 million per offence.

BNM's AML/CFT/CPF/TFS Policy Document (2023) is the operational standard. This is where BNM translates the Act's obligations into programme requirements — including the specific requirements for transaction monitoring systems, alert investigation processes, and calibration governance. When a BNM examiner cites a deficiency, the reference is almost always to the Policy Document, not to the Act itself.

Reporting Institutions under AMLATFPUAA cover a wide range of entities: licensed banks, Islamic banks, development financial institutions, insurance companies, capital market intermediaries, money services businesses, e-money issuers, digital banks, and — since the Phase 2 expansion in 2020 — lawyers, accountants, and real estate agents.

BNM supervises financial institutions. The Securities Commission supervises capital market intermediaries. The Companies Commission oversees designated company service providers. Each supervisor applies the AMLATFPUAA framework to its regulated population. For BNM-supervised institutions, the Policy Document is the day-to-day compliance standard.

What BNM's Policy Document Requires for Transaction Monitoring

Section 14 of the Policy Document covers ongoing monitoring and record-keeping. The requirements are specific.

Automated systems are mandatory. Institutions must implement an automated transaction monitoring system adequate for the nature, scale, and complexity of their business. Manual review of sampled transactions does not satisfy this requirement. The system must be capable of detecting patterns across the full transaction population, not a sample.

Calibration must reflect the institution's own risk profile. This is the element that static threshold systems most commonly fail on. BNM does not prescribe specific thresholds. It requires that the thresholds and scenarios in use reflect the institution's customer risk assessment — the output of the enterprise-wide risk assessment, not the vendor's default configuration. A rural cooperative bank and a digital bank processing international remittances have materially different customer risk profiles. The same rule library cannot serve both, and BNM's Policy Document makes clear that it is the institution's responsibility to demonstrate that calibration is appropriate to their specific population.

Monitoring must be continuous. BNM's ongoing monitoring language mirrors FATF Recommendation 10 — monitoring must operate across the full course of the customer relationship, not as a periodic batch process that reviews a subset of transactions once a month. For real-time payment channels, this has practical implications: batch processing that catches a transaction two days after settlement is not equivalent to monitoring at the point of transaction.

Every alert must be assessed and documented. BNM expects a documented investigation workflow. Each alert must be assessed, the assessment must be recorded, and the disposition — whether the alert is closed with rationale or escalated to STR review — must be traceable. An alert queue that shows "reviewed" with no supporting investigation record does not satisfy the Policy Document's requirements.

Calibration must be reviewed periodically. At minimum, BNM expects annual calibration reviews. Reviews are also required when the customer base or product profile changes materially — new product launch, significant customer segment growth, entry into a new geographic market. The review and any resulting threshold adjustments must be documented with dated sign-off from a senior compliance officer.

Section 11 of the Policy Document, which covers customer due diligence, is directly relevant to transaction monitoring design. The CDD risk classification assigned to each customer — standard, medium, or high risk — should determine the intensity of monitoring applied to that customer's transactions. An institution that applies identical monitoring rules to all customers regardless of CDD risk classification is not meeting the risk-based requirement.

ChatGPT Image May 14, 2026, 03_18_55 PM

Reporting Thresholds and STR Obligations

Cash Transaction Reports (CTRs). Transactions in cash or cash equivalents above MYR 25,000 must be reported to BNM's Financial Intelligence and Enforcement Department (FIED) within 3 business days of the transaction.

Suspicious Transaction Reports (STRs). There is no threshold for STR filings. The obligation is triggered by suspicion — when a compliance officer, having reviewed available information, determines that a transaction or pattern of transactions is suspicious. Once that determination is made, the STR must be filed with BNM/FIED within 3 business days.

The 3-business-day clock on STR filings is a common source of examination findings. Where the investigation workflow requires multiple sequential sign-offs before filing, the clock can expire before the report reaches the MLRO. Institutions whose internal escalation processes consistently result in filings on day 3 or later are at risk.

Tipping off prohibition. Institutions must not inform the customer — directly or indirectly — that an STR has been or will be filed. This prohibition extends to staff below compliance officer level and applies during the alert investigation process, not only at the point of filing.

Record retention. All transaction records and CDD documentation must be retained for 6 years from the end of the business relationship. BNM examiners reviewing a programme may request records from any point within that 6-year window. Institutions whose systems do not retain complete alert investigation records for the full retention period will be unable to demonstrate compliance for the period not covered.

Digital Banks and E-Money Issuers — Specific TM Considerations

BNM issued the Digital Bank licensing framework in 2022. Five digital banks have been licensed under that framework. They are subject to the same AMLATFPUAA obligations as conventional licensed banks — including the full Policy Document requirements for transaction monitoring systems, calibration, alert investigation, and reporting.

The assumption that digital banks operate under a lighter compliance perimeter than conventional banks is incorrect. BNM's licensing documentation is explicit: digital banks must meet equivalent standards, adapted for their operating model and customer base.

E-money issuers licensed under the Financial Services Act 2013 have tiered account structures. Tier 1 accounts carry a MYR 5,000 cumulative balance limit and are treated as lower-risk. That lower-risk designation reduces CDD intensity — it does not eliminate transaction monitoring obligations. E-money issuers must monitor for anomalies within the Tier 1 population, including patterns that would not be unusual in isolation but become suspicious in aggregate.

BNM's financial crime risk assessments have specifically identified typologies associated with digital banking and e-wallet channels:

  • Mule account layering through e-wallets, where proceeds move through multiple accounts in rapid succession before withdrawal
  • Rapid in-out velocity patterns — high-value inflows immediately followed by bulk transfers or withdrawals, with no plausible commercial purpose
  • Account takeover followed by bulk transfers, where the transaction pattern changes sharply after a suspected credential compromise

These typologies require specific monitoring rules. Generic monitoring scenarios designed for conventional banking products will not detect them reliably.

BNM has signalled through its 2025 e-money AML/CFT exposure draft that CDD and monitoring requirements for e-money issuers will be tightened if enacted — with specific requirements for transaction monitoring aligned to each institution's customer risk assessment rather than applied at the product level. Institutions that currently apply product-level defaults should treat this as a forward indicator of examination direction.

For BNM's specific KYC and CDD requirements for digital banks and e-money issuers, see our guide to BNM's digital bank and e-money KYC requirements.

Six Criteria for an Effective TM Programme Under BNM

These criteria are derived from BNM's Policy Document requirements and recurring examination findings.

1. Risk-based calibration. Alert thresholds and scenarios must reflect the institution's specific customer risk profile — the output of the enterprise-wide risk assessment, reviewed and updated when the population changes. Vendor defaults are a starting point, not a destination. BNM's examination record shows that institutions running unmodified vendor configurations are routinely cited.

2. Coverage of Malaysian financial crime typologies. BNM's financial crime risk assessments identify specific patterns relevant to the Malaysian market: cross-border trade-based money laundering, corporate account structuring, e-wallet mule networks, and instant payment fraud. These typologies must be in the active rule library, not on a watch list for future implementation.

3. Pre-settlement screening for instant payments. Malaysia's Real-time Retail Payments Platform — RPP, operating as DuitNow — processes irrevocable instant payments. Batch monitoring that reviews DuitNow transactions after settlement cannot intercept a suspicious payment. Pre-settlement evaluation logic, equivalent to what Singapore's PayNow and Australia's NPP require, is necessary for institutions with material DuitNow volumes.

4. Alert quality over alert volume. BNM examination findings have consistently cited alert investigation backlogs — queues with unreviewed alerts older than 30 days — as evidence of inadequate programme maintenance. A system that generates high alert volumes at low accuracy does not demonstrate active monitoring. It demonstrates an overwhelmed compliance function. Reducing false positive rates is not a nice-to-have; it is a programme governance requirement.

5. Explainable alert logic. Compliance analysts must understand why an alert was raised in order to make a quality investigation decision. A model that outputs a suspicion score without an explanation of which behaviours contributed to it puts the analyst in the position of making a filing decision based on a number rather than evidence. BNM examiners reviewing investigation records will ask the analyst what they found and why they made their disposition decision. "The system flagged it" is not an answer.

6. Documented calibration. BNM expects evidence that thresholds are reviewed and adjusted over time. A rule set deployed at system go-live and unchanged for two or three years — with no documentation of reviews, no record of what was considered and rejected, and no sign-off from senior compliance — is a finding in waiting. The documentation requirement exists regardless of whether the thresholds themselves are appropriate.

For a broader overview of how transaction monitoring works and what an effective programme requires, see our introduction to transaction monitoring.

Common BNM Examination Findings in Transaction Monitoring

Based on publicly available supervisory guidance and BNM examination themes, the following findings recur across reporting institutions:

Alert investigation backlogs. Queues with alerts unreviewed for more than 30 days are treated as a red flag. BNM examiners will ask how long the backlog has existed and what steps the compliance function took to address it.

Insufficient typology coverage for digital banking products. Institutions with e-wallet or digital banking products that apply conventional banking monitoring rules without product-specific scenarios are consistently cited for typology gaps.

No evidence of calibration review. Institutions that cannot produce documentation of when thresholds were last reviewed, what data informed the review, and who approved the outcome have a governance failure regardless of whether their thresholds happen to be appropriate.

STR filing delays. Investigation workflows with multiple sequential sign-offs that consistently result in filings on day 3 or later — or that have produced late filings — generate findings. BNM treats the 3-business-day requirement as a firm deadline, not a target.

Inadequate alert disposition documentation. An examiner reviewing a closed alert needs to understand the analyst's rationale. A disposition record that shows the alert was reviewed without documenting what was found, what was considered, and why the decision was made does not meet the Policy Document standard.

How FinCense Addresses the BNM Framework

FinCense is pre-configured with BNM-aligned typologies. The rule library includes DuitNow-specific scenarios — pre-settlement screening logic for instant payments — and e-wallet fraud patterns documented in BNM's financial crime risk assessments.

Alert thresholds are calibrated to each institution's customer risk assessment during implementation. Generic vendor defaults are not applied. The calibration rationale is documented and retained for examination review.

CTR and STR workflows are built into the case management module, with filing deadline tracking. Compliance officers see the filing deadline at the point of alert escalation, not after the 3-business-day window has passed.

In production deployments, FinCense has reduced false positive rates by up to 50% compared to legacy rule-based systems. For a compliance team managing 300 daily alerts, that reduction represents approximately 150 fewer dead-end investigations per day — which directly addresses the backlog problem that BNM examination findings most commonly cite.

Audit trail exports are structured for BNM examination review. Every alert record includes the rule or scenario that triggered it, the investigation timeline, the analyst's documented rationale, and the disposition outcome.

Taking the Next Step

For the complete vendor evaluation framework — including the seven questions to ask any transaction monitoring vendor — see our Transaction Monitoring Software Buyer's Guide.

Book a demo to see FinCense running against BNM-specific Malaysian financial crime scenarios, including DuitNow pre-settlement screening and e-wallet mule detection.

Transaction Monitoring in Malaysia: BNM Requirements and Best Practices
Blogs
14 May 2026
6 min
read

What Is PEP Screening? A Complete Guide for Banks and Fintechs

In 2016, the Monetary Authority of Singapore revoked the banking licences of Falcon Private Bank and BSI Bank — both in the same year. The proximate cause was their handling of 1MDB-linked funds. At the centre of that scandal stood Najib Razak, then Prime Minister of Malaysia and, by every applicable definition, a politically exposed person.

Here is what made 1MDB so instructive: those banks did not fail to identify Najib Razak as a PEP. His status was not hidden. He was the head of government of a sovereign nation. The failure was what came after identification — no meaningful source of wealth verification, no senior management scrutiny calibrated to the risk, and no ongoing monitoring that could have caught the pattern of transfers as they accumulated. USD 4.5 billion moved through the system. The problem was not that PEP screening did not exist. The problem was that PEP screening stopped at the checkbox.

That distinction between identifying a PEP and actually managing the risk that designation carries, is what this guide covers.

Talk to an Expert

What Is a Politically Exposed Person (PEP)?

FATF Recommendation 12 defines a PEP as a natural person who is or has been entrusted with a prominent public function. That definition is broader than most practitioners assume.

There are three categories:

Domestic PEPs hold senior positions within their own country. Government ministers, senior legislators, senior military officers, executives of state-owned enterprises, and senior judiciary members all qualify. A sitting Malaysian minister is a domestic PEP. A Philippine senator is a domestic PEP. A member of the BSP board is a domestic PEP.

Foreign PEPs hold equivalent positions in another country. An Indonesian government official is a foreign PEP from the perspective of a Singapore bank onboarding them as a client.

International organisation PEPs are senior executives of bodies such as the UN, World Bank, and IMF.

Relatives and Close Associates

This category is where most PEP screening programmes fail quietly. FATF Recommendation 12 explicitly extends the elevated risk designation to relatives and close associates (RCAs) — family members and known business associates of a PEP.

The Indonesian government official's spouse is an RCA. A business partner who shares ownership of a company with a Philippine senator is an RCA. An account held by an RCA, with no direct PEP name on it, carries the same risk elevation as the PEP's own account. A screening programme that only looks at the account holder's name will miss this entirely.

How Long Does PEP Status Last?

FATF does not set a sunset period. A former prime minister who left office last year does not automatically cease to be a PEP risk.

MAS and BNM guidance both indicate a risk-based approach with no automatic de-listing. Many APAC jurisdictions require treating former PEPs as high-risk for at least 12 months after leaving office. In practice, the risk-based approach means continuing EDD until the institution can demonstrate — and document — that the elevated risk has materially diminished.

Why PEPs Are High-Risk: The Regulatory Rationale

PEPs have access to state resources, procurement decisions, and regulatory influence. That access creates both the opportunity and, in environments with weak governance, the structural conditions for corruption-linked money laundering.

The 1MDB case demonstrated this precisely. Najib Razak's position as Prime Minister gave him effective control over a sovereign wealth fund. Funds were extracted through a network of transactions routed through accounts at Falcon Private Bank Singapore, BSI Bank Singapore, and 1MDB-linked accounts at multiple Malaysian banks. The mechanism was not sophisticated in isolation — large transfers between entities with opaque ownership, wire patterns inconsistent with stated business purpose, and inadequate documentation of source of funds. What made it possible was the combination of PEP access and institutional failure to apply the monitoring that FATF Recommendation 12 requires.

MAS revoked Falcon's licence in October 2016. BSI's licence was revoked in May of the same year. Both had processed transactions that, under any functioning ongoing monitoring programme, should have generated alerts long before the funds were moved.

FATF Recommendation 12 requires all FATF member jurisdictions to apply enhanced due diligence to PEPs. Across APAC, every major financial regulator has implemented this through binding instruments: more rigorous identification, source of funds and wealth verification, senior management or board approval, and — critically — ongoing monitoring, not just onboarding review.

The PEP Screening Process: Step by Step

Step 1: Identification at onboarding. Screen the customer's name against PEP databases at account opening. This is the minimum. It is also, for many institutions, where the process ends — which is not compliant.

Step 2: Selecting list sources. No single global PEP register exists. Governments do not publish a unified, machine-readable list of their own officials. Commercial PEP databases — World-Check, Dow Jones Risk & Compliance, ComplyAdvantage, and others — aggregate from public sources: government gazettes, parliament records, regulatory filings, and adverse media. The quality of the database determines the quality of the screening. Not all databases are equal on APAC coverage.

Step 3: Fuzzy and phonetic matching. PEP names in APAC are routinely transliterated from Arabic, Mandarin, Malay, Tagalog, or Bahasa Indonesia into Latin script. "Muhammad" has over 30 common English transliterations documented in screening literature. A system doing exact string matching will miss a match on "Mohamed" when the database entry reads "Muhammad." The minimum standard is fuzzy matching with configurable similarity thresholds — the compliance team sets the sensitivity, trading off false positives against false negatives based on the institution's risk appetite.

Step 4: Alias and AKA coverage. A single PEP entry in a quality commercial database may carry 10 to 30 aliases — formal name, preferred name, name in original script, transliterations, common abbreviations. Screening must cover all aliases, not only the primary entry.

Step 5: RCA screening. The institution must screen known family members and business associates in addition to the PEP themselves. This requires a database that explicitly links RCA relationships to PEP entries, and screening logic that applies that linkage at the match stage.

Step 6: Risk scoring. A binary PEP flag — PEP or not PEP — is not sufficient for a risk-based programme. A senior minister in a country with a Corruption Perceptions Index score in the bottom quartile presents materially different risk than a local government official in a high-CPI jurisdiction. Screening output should produce a risk score based on the PEP's role, the jurisdiction's CPI, and the nature of the relationship (direct PEP or RCA) — not just a match indicator.

ChatGPT Image May 14, 2026, 02_42_29 PM

Enhanced Due Diligence for PEPs: What Regulators Require

The table below summarises EDD requirements for PEPs across the five APAC jurisdictions where Tookitaki clients operate most frequently.

ChatGPT Image May 14, 2026, 02_57_55 PM

The common thread across all five: source of funds and wealth documentation, senior management or board approval, and enhanced ongoing monitoring. Not just enhanced onboarding. The onboarding review and the ongoing monitoring obligation are distinct requirements, and both are mandatory.

For institutions operating in the Philippines specifically, BSP Circular 706 sits alongside the country's AMLA framework. The sanctions screening obligations in the Philippines carry their own separate requirements that must be addressed in parallel with PEP screening — the two programmes are related but not interchangeable.

Ongoing Monitoring of PEPs: Where Most Programmes Break Down

PEP status is not static. A politician loses office. A state enterprise executive is newly appointed to a board. A businessman is awarded a government contract, making him an RCA of a minister. A company linked to a PEP is nationalised. Every one of those events changes the risk profile of an account, sometimes immediately.

The ongoing monitoring obligation means the institution must catch those changes — not only at annual review, but as close to real-time as the database update frequency permits.

List update frequency matters. Commercial PEP databases update continuously, adding new entries and modifying existing ones as source information changes. A batch re-screening process running on a 30-day cycle will miss PEP status changes that occurred in the intervening period. The institution that processes a transaction for a newly appointed government minister in week two of the month, having last screened at the start of the month, has a gap it cannot explain to an examiner.

Transaction monitoring is the second layer. PEP account status should be an input into the transaction monitoring system, not a separate silo. PEP accounts need calibrated scenarios — elevated sensitivity thresholds for large cash transactions, unusual international wire patterns, structuring activity. Identifying a customer as a PEP at onboarding, then running standard monitoring scenarios against their account, defeats much of the purpose of the classification. For an overview of how transaction monitoring and customer risk profiles interact, see our complete guide to transaction monitoring.

Adverse media screening is mandatory, not optional. MAS and BNM guidance both require ongoing adverse media monitoring as a component of the EDD programme for PEPs. News coverage linking a PEP to corruption allegations, enforcement action, or financial crime investigations is material information that changes the risk assessment — and must be picked up between formal review cycles, not only when the annual review is triggered.

Common Failures in PEP Screening Programmes

Six patterns appear consistently in examiner findings and enforcement actions across APAC.

Screening only at onboarding. The institution ran the check when the account was opened. Nobody re-screened when the PEP database was updated, when the customer's circumstances changed, or at any subsequent interval. This is the most common finding.

No RCA screening. The PEP's spouse holds an account. The PEP's business partner is a beneficial owner of a corporate client. Neither was linked to the PEP entry in the screening logic. The RCA relationship was not in the database configuration or was not applied consistently.

Binary flag without risk scoring. Every PEP received the same treatment — a flag, a notation, and no differentiated response based on role, jurisdiction, or exposure level. A senior minister in a country rated 20 on the CPI was processed the same way as a retired local councillor from a G7 country.

Manual re-screening processes. Someone downloaded the updated database, manually ran names against it, and filed the results in a spreadsheet. At scale, this cannot keep pace with the update frequency of commercial databases and creates an audit trail that examiners will question.

No audit trail. Examiners want to see that every customer was screened, when the screening occurred, against which version of the database, what matches were returned, and what the analyst's disposition decision was for each match. Institutions that cannot produce this log face significant difficulties in examination.

Treating identification as the endpoint. The purpose of identifying a PEP is not to decide whether to accept or reject the relationship — although that is one possible outcome. The purpose is to apply EDD and ongoing monitoring calibrated to the risk. Refusing a relationship without applying the EDD process, or accepting it without doing so, both represent programme failures.

Technology Requirements for Effective PEP Screening

A manual or partially manual PEP screening programme cannot meet the operational requirements of FATF Recommendation 12 at scale. The technology stack must address each component of the process.

Automated database ingestion. The system pulls updated PEP data directly from commercial database providers. No manual upload, no batch delay beyond what the provider's feed supports.

Fuzzy and phonetic matching with configurable thresholds. The compliance team sets the similarity threshold — not a fixed value baked into the system by the vendor. Institutions serving APAC clients need matching logic calibrated for Southeast Asian name transliterations, which present different challenges than Western name matching.

RCA relationship mapping. The match logic applies RCA linkages from the database to customers who are not themselves PEPs, flagging accounts where a beneficial owner, signatory, or counterparty is an RCA of a listed PEP.

Risk scoring output. The screening event produces a risk score, not just a match indicator. The score reflects the PEP's role, the jurisdiction's CPI ranking, and the relationship type (direct PEP, family member, or business associate).

Full audit trail. Every screening event is logged with a timestamp, the database version used, the match score, the analyst's decision, and the rationale documented in the system. This log is the institution's primary defence in an examination or enforcement inquiry.

Integration with transaction monitoring. PEP status feeds into the transaction monitoring configuration. A match on a counterparty in an international wire transfer triggers both a screening alert and a monitoring review. PEP account flags elevate the sensitivity of transaction monitoring scenarios. The two systems operate as components of a single risk management programme, not independent tools producing separate outputs. The Transaction Monitoring Software Buyer's Guide covers the evaluation criteria for the broader platform, including how screening and monitoring integration should be assessed.

PEP Screening in FinCense

FinCense covers PEP screening as part of its integrated AML platform. It is not a standalone screening module bolted to a separate transaction monitoring system — the PEP identification, risk scoring, and monitoring inputs operate together within the same platform.

The system comes pre-configured with APAC-relevant PEP databases, with fuzzy matching calibrated for the transliteration patterns common in Southeast Asian names. Every screening event is logged in a format that MAS, BNM, BSP, and AUSTRAC examiners can follow — timestamp, database version, match score, disposition, rationale.

When a customer's PEP status changes — a new appointment, a newly documented RCA relationship, an adverse media hit — the platform reflects that change in the monitoring configuration, not only in the customer record.

Book a demo to see FinCense's PEP screening running against APAC-specific scenarios.

 What Is PEP Screening? A Complete Guide for Banks and Fintechs