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Digital Payments in the Philippines: All You Need to Know

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Tookitaki
22 August 2022
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7 min

The COVID-19 pandemic became a great catalyst that propelled digital payments in the Philippines to new heights. As Filipinos look for convenient, safe, and efficient means to receive and transfer funds, pay bills and shop for necessities during the pandemic, the country's use of electronic payment systems increased significantly. Of particular note, the country's Quick Response payment scheme (QR Ph) for person-to-person payments grew by over 5,000% in December 2020, just a year after its launch.

In response to this need, the Bangko Sentral ng Pilipinas (BSP) continues to provide an enabling environment that promotes financial innovation while safeguarding the integrity and stability of the financial system. BSP believes that online payments are an engine of financial inclusion and economic growth. The Philippines targets to become a digital-heavy, cash-light society, with 50% of all transactions going digital by 2023 and 70% of Filipino adults having formal bank accounts by 2023.

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The State of Digital Payments in the Philippines

Still cash-dominated, the Philippines is showing steady growth in digital payments. The value of digital payments, excluding business-to-business payments and payments at the point of sale with mobile card readers (terminals), is expected to reach US$28.54 billion in 2022, according to Statista. The digital commerce payments sector contributes the majority share with a total transaction value of US$24.36 billion in 2022. The total transaction value would be US$55.75bn by 2027, representing an annual growth rate (CAGR 2022-2027) of 14.33%.

Source: Statista

Bank transfers, QR Ph and digital wallets are experiencing rapid growth in the country. New-age payment schemes like Buy Now, Pay Later (BNPL) are also picking up steam.

Some statistics on these digital payment methods are below.

  • InstaPay (a digital payment system for smaller person-to-person transactions) volume and value reached 43.3 million and P284.2 billion, respectively, as of June 2022, compared to 37.1 million and P213.2 billion in June 2021, according to official statistics.
  • PESONet (a payment system that replaces cheque usage in governments and businesses) volume and value reached 7.3 million and P548.1 billion as of June 2022, compared with 4.3 million and P362.5 billion a year ago.
  • Person-to-person transactions via QR Ph stood at 527,800 worth P5.4 billion at the end of April 2022, growing by 171.7% in volume and 252.5% in value year on year.
  • The number of mobile wallet users in the Philippines is estimated to reach 75.5 million in 2025, compared to 24.6 million in 2020, according to Statista.
  • According to a survey, the Philippines' BNPL payment would grow by 109.7% yearly to $803.5 million in 2022. Between 2022 and 2028, the payment space would have a compound annual growth rate of 50.9%.

Digital Payment Transformation in Progress

The Philippine government is capitalising on its success with digital payments. It has launched several initiatives to significantly increase the adoption of digital payments over the next two years. These efforts align with its vision to be a cash-lite economy with high financial inclusion rates. The government believes digital payment innovations would lower transaction costs and eliminate the common barriers to owning a transaction account.

According to the central bank’s Digital Payments Transformation Roadmap 2020-2023, the country aims at creating an “efficient, inclusive, safe and secure digital payments ecosystem that supports the diverse needs and capabilities of individuals and firms”. The plan envisages:

  • The creation of innovative digital financial products and services
  • A national ID System supported by more modern payment services to facilitate real-time processing of financial transactions
  • More payment streams on top of the existing InstaPay instant payment stream and PESONet batched payment stream
  • Digital finance infrastructure to facilitate interoperability of payment services and seamless transaction processing
  • Extension of the National Quick Response Code Standard (QR Ph) to include person-to-merchant payments
  • Digital banks as a new bank classification for end-to-end processing of financial products and services through digital platforms and electronic channels

Aligning with the roadmap, the BSP launched an Open Finance Framework in June 2021 to enable portability, interoperability, and collaborative partnerships between BSP-supervised financial institutions and fintech players. It has opened opportunities for fintech companies within the country and abroad.

Licencing for Fintech Companies

Foreign and local businesses that want to establish a fintech firm in the Philippines should register with the appropriate regulators, such as the SEC and the BSP. There are various types of fintech companies in the Philippines operating in sectors such as digital payments, mobile wallets, digital remittance, blockchain and cryptocurrency and alternative finance.

Licencing for fintech companies includes the following:

  • Electronic Money Issuer (EMI): In May 2021, the BSP started to grant licenses for fintech companies to operate as an official EMI. The EMI licence authorises these companies to deliver e-wallet services through mobile apps. The companies can also convert consumers’ cash into electronic money, which they can use to transact online. The BSP imposed a two-year moratorium on the issuance of EMI licenses to non-banks starting 16 December 2021.
  • Operators of Payment Systems (OPS): OPS include firms such as cash-in service providers, bill payment providers, payment gateways, payment facilitators, and merchant acquirers that enable sellers of goods and services to accept payments, in cash or digital form. The BSP started issuing OPS licences in January 2020; there are 222 registered operators currently.
  • Virtual Asset Service Providers (VASP): The BSP defines a VASP as any business that performs an exchange between one or more forms of virtual assets, the transfer of virtual assets and the safekeeping or administration of virtual assets. The central bank granted licences to 19 VASPs as of June 2022. On 12 August 2022, the BSP imposed a three-year moratorium on giving licences to new VASPs.
  • Digital Bank: Digital banks offer the same services as traditional banks without needing physical branches. In September 2021, the BSP stopped accepting digital bank licence applications as it decided to cap the number of players to seven.

Addressing Financial Crimes

Along with the rise of digital payments comes the threat of sophisticated financial crimes. While the country works hard to move out of the FATF grey list, players in the digital payments space are also facing intense regulatory scrutiny. The relative anonymity provided by online financial services and other features of technology, such as the speed at which transactions can occur and a lack of regulation from national and international authorities, contribute to the money laundering risk associated with e-wallets and mobile money.

The BSP is conscious of the financial crime risks within the country and is working with the Anti-Money Laundering Council (AMLC) to create strategies to create concrete anti-money laundering policies for new-age payments. The central bank had tightened requirements for licenses such as Electronic Money Issuer (EMI) and Operators of Payment Systems (OPS) to address Anti-money Laundering/Counter Terrorist Financing (AML/CTF) compliance. Fintech companies providing payment methods in the Philippines now require efficient and effective AML/CTF measures, apart from other corporate governance requirements.

Tookitaki Innovation for Digital Payment Companies in the Philippines

Today’s world of sophisticated cyber-enabled money launderers calls for cutting-edge technology and innovative solutions. Compliance departments rely on modern technologies such as artificial intelligence and machine learning to fight financial crime.

Fighting financial crime needs to be a collective effort through centralised intelligence-gathering. The Anti-Financial Crime (AFC) Ecosystem includes a network of experts and provides a platform for the experts to create a knowledge base to share financial crime scenarios.

This collective intelligence is the ability of a large group of AFC experts to pool their knowledge, data, and skills in order to tackle complex problems related to financial crime and pursue innovative ideas.

The AFC ecosystem is a game changer since it helps remove the information vacuum created by siloed operations. Our network of experts includes risk advisers, legal firms, AFC specialists, consultancies, and financial institutions from across the globe.

Payments Case Study

Tookitaki’s FinCense covers the entire customer onboarding and ongoing processes through its Transaction Monitoring, Smart Screening, Customer Risk Scoring, and Case Manager. Together they provide holistic risk coverage, sharper detection, and significant effort reduction in managing false alerts.

The AFC Ecosystem and FinCense work in tandem and help our stakeholders widen their view of risk from an internal one to an industry-wide one across organizations and borders. Moreover, they can do so without compromising privacy and security.

Tookitaki recently announced its launch in the Philippines with partnerships with payment gateway company Paymongo and the country’s leading all-in-one money platform.

The Chief Executive Officer and Founder of Tookitaki, Abhishek Chatterjee said in an interview with BusinessWorld that the firm will offer FinCense to enable businesses to build comprehensive and customized risk-based AML compliance programs.

“Our goal in the next two years is to become the leader in AML software in the Philippine market, and when I say leader, I mean both building the network to fight and share knowledge so that the awareness in the industry is much more than what it is today,” Mr. Chatterjee said.

Talk to our expert to learn more about our AML solution and how Tookitaki can be your partner of choice for enhancing risk-based AML compliance programmes.

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Blogs
03 Feb 2026
6 min
read

The Car That Never Existed: How Trust Fueled Australia’s Gumtree Scam

1. Introduction to the Scam

In December 2025, what appeared to be a series of ordinary private car sales quietly turned into one of Australia’s more telling marketplace fraud cases.

There were no phishing emails or malicious links. No fake investment apps or technical exploits. Instead, the deception unfolded through something far more familiar and trusted: online classified listings, polite conversations between buyers and sellers, and the shared enthusiasm that often surrounds rare and vintage cars.

Using Gumtree, a seller advertised a collection of highly sought-after classic vehicles. The listings looked legitimate. The descriptions were detailed. The prices were realistic, sitting just below market expectations but not low enough to feel suspicious.

Buyers engaged willingly. Conversations moved naturally from photos and specifications to ownership history and condition. The seller appeared knowledgeable, responsive, and credible. For many, this felt like a rare opportunity rather than a risky transaction.

Then came the deposits.

Small enough to feel manageable.
Large enough to signal commitment.
Framed as standard practice to secure interest amid competing buyers.

Shortly after payments were made, communication slowed. Explanations became vague. Inspections were delayed. Eventually, messages went unanswered.

By January 2026, police investigations revealed that the same seller was allegedly linked to multiple victims across state lines, with total losses running into tens of thousands of dollars. Authorities issued public appeals for additional victims, suggesting that the full scale of the activity was still emerging.

This was not an impulsive scam.
It was not built on fear or urgency.
And it did not rely on technical sophistication.

It relied on trust.

The case illustrates a growing reality in financial crime. Fraud does not always force entry. Sometimes, it is welcomed in.

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2. Anatomy of the Scam

Unlike high-velocity payment fraud or account takeover schemes, this alleged operation was slow, deliberate, and carefully structured to resemble legitimate private transactions.

Step 1: Choosing the Right Asset

Vintage and collectible vehicles were a strategic choice. These assets carry unique advantages for fraudsters:

  • High emotional appeal to buyers
  • Justification for deposits without full payment
  • Wide pricing ranges that reduce benchmarking certainty
  • Limited expectation of escrow or institutional oversight

Classic cars often sit in a grey zone between casual marketplace listings and high-value asset transfers. That ambiguity creates room for deception.

Scarcity played a central role. The rarer the car, the greater the willingness to overlook procedural gaps.

Step 2: Building Convincing Listings

The listings were not rushed or generic. They included:

  • Clear, high-quality photographs
  • Detailed technical specifications
  • Ownership or restoration narratives
  • Plausible reasons for selling

Nothing about the posts triggered immediate suspicion. They blended seamlessly with legitimate listings on the platform, reducing the likelihood of moderation flags or buyer hesitation.

This was not volume fraud.
It was precision fraud.

Step 3: Establishing Credibility Through Conversation

Victims consistently described the seller as friendly and knowledgeable. Technical questions were answered confidently. Additional photos were provided when requested. Discussions felt natural rather than scripted.

This phase mattered more than the listing itself. It transformed a transactional interaction into a relationship.

Once trust was established, the idea of securing the vehicle with a deposit felt reasonable rather than risky.

Step 4: The Deposit Request

Deposits were positioned as customary and temporary. Common justifications included:

  • Other interested buyers
  • Pending inspections
  • Time needed to arrange paperwork

The amounts were carefully calibrated. They were meaningful enough to matter, but not so large as to trigger immediate alarm.

This was not about extracting maximum value at once.
It was about ensuring compliance.

Step 5: Withdrawal and Disappearance

After deposits were transferred, behaviour changed. Responses became slower. Explanations grew inconsistent. Eventually, communication stopped entirely.

By the time victims recognised the pattern, funds had already moved beyond easy recovery.

The scam unravelled not because the story collapsed, but because victims compared experiences and realised the similarities.

3. Why This Scam Worked: The Psychology at Play

This case succeeded by exploiting everyday assumptions rather than technical vulnerabilities.

1. Familiarity Bias

Online classifieds are deeply embedded in Australian consumer behaviour. Many people have bought and sold vehicles through these platforms without issue. Familiarity creates comfort, and comfort reduces scepticism.

Fraud thrives where vigilance fades.

2. Tangibility Illusion

Physical assets feel real even when they are not. Photos, specifications, and imagined ownership create a sense of psychological possession before money changes hands.

Once ownership feels real, doubt feels irrational.

3. Incremental Commitment

The deposit model lowers resistance. Agreeing to a smaller request makes it psychologically harder to disengage later, even when concerns emerge.

Each step reinforces the previous one.

4. Absence of Pressure

Unlike aggressive scams, this scheme avoided overt coercion. There were no threats, no deadlines framed as ultimatums. The absence of pressure made the interaction feel legitimate.

Trust was not demanded.
It was cultivated.

4. The Financial Crime Lens Behind the Case

Although framed as marketplace fraud, the mechanics mirror well-documented financial crime typologies.

1. Authorised Payment Manipulation

Victims willingly transferred funds. Credentials were not compromised. Systems were not breached. Consent was engineered, a defining characteristic of authorised push payment fraud.

This places responsibility in a grey area, complicating recovery and accountability.

2. Mule-Compatible Fund Flows

Deposits were typically paid via bank transfer. Once received, funds could be quickly dispersed through:

  • Secondary accounts
  • Cash withdrawals
  • Digital wallets
  • Cross-border remittances

These flows resemble early-stage mule activity, particularly when multiple deposits converge into a single account over a short period.

3. Compression of Time and Value

The entire scheme unfolded over several weeks in late 2025. Short-duration fraud often escapes detection because monitoring systems are designed to identify prolonged anomalies rather than rapid trust exploitation.

Speed was not the weapon.
Compression was.

Had the activity continued, the next phase would likely have involved laundering and integration into the broader financial system.

ChatGPT Image Feb 2, 2026, 01_22_57 PM

5. Red Flags for Marketplaces, Banks, and Regulators

This case highlights signals that extend well beyond online classifieds.

A. Behavioural Red Flags

  • Repeated listings of high-value assets without completed handovers
  • Sellers avoiding in-person inspections or third-party verification
  • Similar narratives reused across different buyers

B. Transactional Red Flags

  • Multiple deposits from unrelated individuals into a single account
  • Rapid movement of funds after receipt
  • Payment destinations inconsistent with seller location

C. Platform Risk Indicators

  • Reuse of listing templates across different vehicles
  • High engagement but no verifiable completion of sales
  • Resistance to escrow or verified handover mechanisms

These indicators closely resemble patterns seen in mule networks, impersonation scams, and trust-based payment fraud.

6. How Tookitaki Strengthens Defences

This case reinforces why modern fraud prevention cannot remain siloed.

1. Scenario-Driven Intelligence from the AFC Ecosystem

Expert-contributed scenarios help institutions recognise patterns such as:

  • Trust-based deposit fraud
  • Short-duration impersonation schemes
  • Asset-backed deception models

These scenarios focus on behaviour, not just transaction values.

2. Behavioural Pattern Recognition

Tookitaki’s intelligence approach prioritises:

  • Repetition where uniqueness is expected
  • Consistency across supposedly independent interactions
  • Velocity mismatches between intent and behaviour

These signals often surface risk before losses escalate.

3. Cross-Domain Fraud Thinking

The same intelligence principles used to detect:

  • Account takeover
  • Authorised payment scams
  • Mule account activity

are directly applicable to marketplace-driven fraud, where deception precedes payment.

Fraud does not respect channels. Detection should not either.

7. Conclusion

The Gumtree vintage car scam is a reminder that modern fraud rarely announces itself.

Sometimes, it looks ordinary.
Sometimes, it sounds knowledgeable.
Sometimes, it feels trustworthy.

This alleged scheme succeeded not because victims were careless, but because trust was engineered patiently, credibly, and without urgency.

As fraud techniques continue to evolve, institutions must move beyond static checks and isolated monitoring. The future of prevention lies in understanding behaviour, recognising improbable patterns, and connecting intelligence across platforms, payments, and ecosystems.

Because when trust is being sold, the signal is already there.

The Car That Never Existed: How Trust Fueled Australia’s Gumtree Scam
Blogs
20 Jan 2026
6 min
read

The Illusion of Safety: How a Bond-Style Investment Scam Fooled Australian Investors

Introduction to the Case

In December 2025, Australian media reports brought attention to an alleged investment scheme that appeared, at first glance, to be conservative and well structured. Professionally worded online advertisements promoted what looked like bond-style investments, framed around stability, predictable returns, and institutional credibility.

For many investors, this did not resemble a speculative gamble. It looked measured. Familiar. Safe.

According to reporting by Australian Broadcasting Corporation, investors were allegedly lured into a fraudulent bond scheme promoted through online advertising channels, with losses believed to run into the tens of millions of dollars. The matter drew regulatory attention from the Australian Securities and Investments Commission, indicating concerns around both consumer harm and market integrity.

What makes this case particularly instructive is not only the scale of losses, but how convincingly legitimacy was constructed. There were no extravagant promises or obvious red flags at the outset. Instead, the scheme borrowed the language, tone, and visual cues of traditional fixed-income products.

It did not look like fraud.
It looked like finance.

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Anatomy of the Alleged Scheme

Step 1: The Digital Lure

The scheme reportedly began with online advertisements placed across popular digital platforms. These ads targeted individuals actively searching for investment opportunities, retirement income options, or lower-risk alternatives in volatile markets.

Rather than promoting novelty or high returns, the messaging echoed the tone of regulated investment products. References to bonds, yield stability, and capital protection helped establish credibility before any direct interaction occurred.

Trust was built before money moved.

Step 2: Constructing the Investment Narrative

Once interest was established, prospective investors were presented with materials that resembled legitimate product documentation. The alleged scheme relied heavily on familiar financial concepts, creating the impression of a structured bond offering rather than an unregulated investment.

Bonds are widely perceived as lower-risk instruments, often associated with established issuers and regulatory oversight. By adopting this framing, the scheme lowered investor scepticism and reduced the likelihood of deeper due diligence.

Confidence replaced caution.

Step 3: Fund Collection and Aggregation

Investors were then directed to transfer funds through standard banking channels. At an individual level, transactions appeared routine and consistent with normal investment subscriptions.

Funds were reportedly aggregated across accounts, allowing large volumes to build over time without immediately triggering suspicion. Rather than relying on speed, the scheme depended on repetition and steady inflows.

Scale was achieved quietly.

Step 4: Movement, Layering, or Disappearance of Funds

While full details remain subject to investigation, schemes of this nature typically involve the redistribution of funds shortly after collection. Transfers between linked accounts, rapid withdrawals, or fragmentation across multiple channels can obscure the connection between investor deposits and their eventual destination.

By the time concerns emerge, funds are often difficult to trace or recover.

Step 5: Regulatory Scrutiny

As inconsistencies surfaced and investor complaints grew, the alleged operation came under regulatory scrutiny. ASIC’s involvement suggests the issue extended beyond isolated misconduct, pointing instead to a coordinated deception with significant financial impact.

The scheme did not collapse because of a single flagged transaction.
It unravelled when the narrative stopped aligning with reality.

Why This Worked: Credibility at Scale

1. Borrowed Institutional Trust

By mirroring the structure and language of bond products, the scheme leveraged decades of trust associated with fixed-income investing. Many investors assumed regulatory safeguards existed, even when none were clearly established.

2. Familiar Digital Interfaces

Polished websites and professional advertising reduced friction and hesitation. When fraud arrives through the same channels as legitimate financial products, it feels routine rather than risky.

Legitimacy was implied, not explicitly claimed.

3. Fragmented Visibility

Different entities saw different fragments of the activity. Banks observed transfers. Advertising platforms saw engagement metrics. Investors saw product promises. Each element appeared plausible in isolation.

No single party had a complete view.

4. Gradual Scaling

Instead of sudden spikes in activity, the scheme allegedly expanded steadily. This gradual growth allowed transaction patterns to blend into evolving baselines, avoiding early detection.

Risk accumulated quietly.

The Role of Digital Advertising in Modern Investment Fraud

This case highlights how digital advertising has reshaped the investment fraud landscape.

Targeted ads allow schemes to reach specific demographics with tailored messaging. Algorithms optimise for engagement, not legitimacy. As a result, deceptive offers can scale rapidly while appearing increasingly credible.

Investor warnings and regulatory alerts often trail behind these campaigns. By the time concerns surface publicly, exposure has already spread.

Fraud no longer relies on cold calls alone.
It rides the same growth engines as legitimate finance.

ChatGPT Image Jan 20, 2026, 11_42_24 AM

The Financial Crime Lens Behind the Case

Although this case centres on investment fraud, the mechanics reflect broader financial crime trends.

1. Narrative-Led Deception

The primary tool was storytelling rather than technical complexity. Perception was shaped early, long before financial scrutiny began.

2. Payment Laundering as a Secondary Phase

Illicit activity did not start with concealment. It began with deception, with fund movement and potential laundering following once trust had already been exploited.

3. Blurring of Risk Categories

Investment scams increasingly sit at the intersection of fraud, consumer protection, and AML. Effective detection requires cross-domain intelligence rather than siloed controls.

Red Flags for Banks, Fintechs, and Regulators

Behavioural Red Flags

  • Investment inflows inconsistent with customer risk profiles
  • Time-bound investment offers signalling artificial urgency
  • Repeated transfers driven by marketing narratives rather than advisory relationships

Operational Red Flags

  • Investment products heavily promoted online without clear licensing visibility
  • Accounts behaving like collection hubs rather than custodial structures
  • Spikes in customer enquiries following advertising campaigns

Financial Red Flags

  • Aggregation of investor funds followed by rapid redistribution
  • Limited linkage between collected funds and verifiable underlying assets
  • Payment flows misaligned with stated investment operations

Individually, these indicators may appear explainable. Together, they form a pattern.

How Tookitaki Strengthens Defences

Cases like this reinforce the need for financial crime prevention that goes beyond static rules.

Scenario-Driven Intelligence

Expert-contributed scenarios help surface emerging investment fraud patterns early, even when transactions appear routine and well framed.

Behavioural Pattern Recognition

By focusing on how funds move over time, rather than isolated transaction values, behavioural inconsistencies become visible sooner.

Cross-Domain Risk Awareness

The same intelligence used to detect scam rings, mule networks, and coordinated fraud can also identify deceptive investment flows hidden behind credible narratives.

Conclusion

The alleged Australian bond-style investment scam is a reminder that modern financial crime does not always look reckless or extreme.

Sometimes, it looks conservative.
Sometimes, it promises safety.
Sometimes, it mirrors the products investors are taught to trust.

As financial crime grows more sophisticated, the challenge for institutions is clear. Detection must evolve from spotting obvious anomalies to questioning whether money is behaving as genuine investment activity should.

When the illusion of safety feels convincing, the risk is already present.

The Illusion of Safety: How a Bond-Style Investment Scam Fooled Australian Investors
Blogs
16 Jan 2026
5 min
read

AUSTRAC Has Raised the Bar: What Australia’s New AML Expectations Really Mean

When regulators publish guidance, many institutions look for timelines, grace periods, and minimum requirements.

When AUSTRAC released its latest update on AML/CTF reforms, it did something more consequential. It signalled how AML programs in Australia will be judged in practice from March 2026 onwards.

This is not a routine regulatory update. It marks a clear shift in tone and supervisory intent. For banks, fintechs, remittance providers, and other reporting entities, the message is unambiguous: AML effectiveness will now be measured by evidence, not effort.

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Why this AUSTRAC update matters now

Australia has been preparing for AML/CTF reform for several years. What sets this update apart is the regulator’s explicit clarity on expectations during implementation.

AUSTRAC recognises that:

  • Not every organisation will be perfect on day one
  • Legacy technology and operating models take time to evolve
  • Risk profiles vary significantly across sectors

But alongside this acknowledgement is a firm expectation: regulated entities must demonstrate credible, risk-based progress.

In practical terms, this means strategy documents and remediation roadmaps are no longer sufficient on their own. AUSTRAC is making it clear that supervision will focus on what has actually changed, how decisions are made, and whether risk management is improving in reality.

From AML policy to AML proof

A central theme running through the update is the shift away from policy-heavy compliance towards provable AML effectiveness.

Risk-based AML is no longer a theoretical principle. Supervisors are increasingly interested in:

  • How risks are identified and prioritised
  • Why specific controls exist
  • Whether those controls adapt as threats evolve

For Australian institutions, this represents a fundamental change. AML programs are no longer assessed simply on the presence of controls, but on the quality of judgement and evidence behind them.

Static frameworks that look strong on paper but struggle to evolve in practice are becoming harder to justify.

What AUSTRAC is really signalling to reporting entities

While the update avoids prescriptive instructions, several expectations are clear.

First, risk ownership sits squarely with the business. AML accountability cannot be fully outsourced to compliance teams or technology providers. Senior leadership is expected to understand, support, and stand behind risk decisions.

Second, progress must be demonstrable. AUSTRAC has indicated it will consider implementation plans, but only where there is visible execution and momentum behind them.

Third, risk-based judgement will be examined closely. Choosing not to mitigate a particular risk may be acceptable, but only when supported by clear reasoning, governance oversight, and documented evidence.

This reflects a maturing supervisory approach, one that places greater emphasis on accountability and decision-making discipline.

Where AML programs are likely to feel pressure

For many organisations, the reforms themselves are achievable. The greater challenge lies in operationalising expectations consistently and at scale.

A common issue is fragmented risk assessment. Enterprise-wide AML risks often fail to align cleanly with transaction monitoring logic or customer segmentation models. Controls exist, but the rationale behind them is difficult to articulate.

Another pressure point is the continued reliance on static rules. As criminal typologies evolve rapidly, especially in real-time payments and digital ecosystems, fixed thresholds struggle to keep pace.

False positives remain a persistent operational burden. High alert volumes can create an illusion of control while obscuring genuinely suspicious behaviour.

Finally, many AML programs lack a strong feedback loop. Risks are identified and issues remediated, but lessons learned are not consistently fed back into control design or detection logic.

Under AUSTRAC’s updated expectations, these gaps are likely to attract greater scrutiny.

The growing importance of continuous risk awareness

One of the most significant implications of the update is the move away from periodic, document-heavy risk assessments towards continuous risk awareness.

Financial crime threats evolve far more quickly than annual reviews can capture. AUSTRAC’s messaging reflects an expectation that institutions:

  • Monitor changing customer behaviour
  • Track emerging typologies and risk signals
  • Adjust controls proactively rather than reactively

This does not require constant system rebuilds. It requires the ability to learn from data, surface meaningful signals, and adapt intelligently.

Organisations that rely solely on manual tuning and static logic may struggle to demonstrate this level of responsiveness.

ChatGPT Image Jan 16, 2026, 12_09_48 PM

Governance is now inseparable from AML effectiveness

Technology alone will not satisfy regulatory expectations. Governance plays an equally critical role.

AUSTRAC’s update reinforces the importance of:

  • Clear documentation of risk decisions
  • Strong oversight from senior management
  • Transparent accountability structures

Well-governed AML programs can explain why certain risks are accepted, why others are prioritised, and how controls align with the organisation’s overall risk appetite. This transparency becomes essential when supervisors look beyond controls and ask why they were designed the way they were.

What AML readiness really looks like now

Under AUSTRAC’s updated regulatory posture, readiness is no longer about ticking off reform milestones. It is about building an AML capability that can withstand scrutiny in real time.

In practice, this means having:

  • Data-backed and defensible risk assessments
  • Controls that evolve alongside emerging threats
  • Reduced noise so genuine risk stands out
  • Evidence that learning feeds back into detection models
  • Governance frameworks that support informed decision-making

Institutions that demonstrate these qualities are better positioned not only for regulatory reviews, but for sustainable financial crime risk management.

Why this matters beyond compliance

AML reform is often viewed as a regulatory burden. In reality, ineffective AML programs create long-term operational and reputational risk.

High false positives drain investigative resources. Missed risks expose institutions to enforcement action and public scrutiny. Poor risk visibility undermines confidence at board and executive levels.

AUSTRAC’s update should be seen as an opportunity. It encourages a shift away from defensive compliance towards intelligent, risk-led AML programs that deliver real value to the organisation.

Tookitaki’s perspective

At Tookitaki, we view AUSTRAC’s updated expectations as a necessary evolution. Financial crime risk is dynamic, and AML programs must evolve with it.

The future of AML in Australia lies in adaptive, intelligence-led systems that learn from emerging typologies, reduce operational noise, and provide clear visibility into risk decisions. AML capabilities that evolve continuously are not only more compliant, they are more resilient.

Looking ahead to March 2026 and beyond

AUSTRAC has made its position clear. The focus now shifts to execution.

Organisations that aim only to meet minimum reform requirements may find themselves under increasing scrutiny. Those that invest in clarity, adaptability, and evidence-driven AML frameworks will be better prepared for the next phase of supervision.

In an environment where proof matters more than promises, AML readiness is defined by credibility, not perfection.

AUSTRAC Has Raised the Bar: What Australia’s New AML Expectations Really Mean