Building a Future-Ready Community-Driven Compliance Model for a Leading Payment Processor
Case Study

Building a Future-Ready Community-Driven Compliance Model for a Leading Payment Processor

The Client

One of the largest Singapore based Payment Processor

The client is a global leader in internet and technology innovation. It has a fast-growing payment business which connects millions of merchants, businesses and retail customers with each other, allowing them to transact, and do business seamlessly in regions like Singapore, Hong Kong, and Europe.

Their remarkable success has resulted in rapid business growth leading to a fast expanding customer base. It was precisely to meet the challenges of staggering growth across various compliance regimes that prompted the client to look for cutting-edge solutions.

The Challenge

Roll out new AML measures quickly to support business expansion, while efficiently handling regulatory risks and keeping costs in check.

The client aimed to align its growth strategy with regulatory compliance requirements in regions like Singapore, Hong Kong, and Europe.

It faced the pressing need to scale up its financial crime compliance capabilities to support rapidly changing regulatory requirements, emerging money laundering threats and an expanding customer base.

Future-proofing

The client needed a solution that can enable it to stay ahead of evolving fincrime needs and provide comprehensive risk coverage.

Agility & Cost Efficiency

The ability to rapidly scale compliance and efficiently onboard new money laundering scenarios was a strategic imperative.

Operational Excellence

The existing customer monitoring, and scoring processes were inconsistent with the client’s vision of operational excellence.

The Solution

Building a robust and scalable financial crime solution

To address these challenges, the client initiated a transformative journey to craft a comprehensive and scalable financial crime solution which will act as a strategic enabler to its business growth. Tookitaki partnered with the client on this strategic journey and deployed our powerful FinCense platform and end-to-end financial crime compliance operating system.

Key Features
Comprehensive Risk Coverage

Comprehensive Risk Coverage

A community-driven approach, providing access to the largest database of fincrime scenarios.

Faster Scenario Onboarding

Faster Scenario Onboarding

Fully automated simulation mode and threshold tuning to deploy new typologies in days instead of months.

Enhanced Detection

Enhanced Detection

Advanced transaction monitoring capabilities, reducing false positives and enhancing risk mitigation.

Customer Screening

Customer Screening

Advanced name screening capabilities to streamline customer screening and elevate risk assessment.

Streamlined Investigation

Streamlined Investigation

Powerful Case Manager providing a strategic 360º customer view for better workflow management.

360º Customer Risk View

360º Customer Risk View

Robust customer risk scoring solution to strategically allocate resources and prioritise high-risk customers.

The Results

The client’s strategic approach to AML compliance bore fruit in multiple dimensions. It was able to respond faster to the evolving financial crime threats and regulatory requirements. The deployment of Tookitaki FinCense led to lower resource requirements for ongoing maintenance. The client strategically channelled these resources into areas that aligned with its long-term strategic vision.

40 %

Faster Deployment of New Scenarios

70 %

Reduction in Threshold Tuning & Scenario Testing Effort
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