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Dutch Banks Introduce New Fees as AML/CFT Compliance Costs Increase

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Tookitaki
05 January 2023
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3 min

The Netherlands is facing new financial challenges as banks are introducing fees to cover costs associated with anti-money laundering and combatting terrorist financing (AML/CFT) compliance. In the Netherlands, financial institutions including ABN Amro, ING, SNS, and Rabobank are imposing additional banking fees on companies, foundations, and churches to cover the expenses of money laundering investigations. The banks claim that the monthly charge is necessary to fund the extra measures they must take to detect money laundering and terrorism financing. A report by McKinsey for the Dutch payment association estimated that money laundering checks cost banks over €700 million per year.

As banks bear the brunt of the cost in preventing money laundering, it’s becoming increasingly important to understand why these fees are necessary and how they will affect the banking industry in the Netherlands. Let’s take a look. 

The Bank Secrecy Act (BSA), also known as anti-money laundering and counterterrorist financing (AML/CFT) regulations, is designed to prevent criminals from using financial services to commit fraud or money laundering. It requires financial institutions in the Netherlands to identify their customers in order to comply with the law and report suspicious activity to government authorities. This helps ensure that all transactions are conducted in a legal and transparent manner.

Why Are Banks Introducing New Fees? 

As banks have become increasingly responsible for enforcing AML/CFT regulations, this has led to an increase in costs associated with compliance. In response, many Dutch banks are now introducing fees that cover these additional costs. These fees may include annual charges for customer due diligence checks, transaction monitoring, and reporting requirements—all of which help ensure that banks remain compliant with AML/CFT regulations.

How Will These Fees Affect Banking Customers? 

For most customers, these new fees will not have a significant impact on their day-to-day banking experience. However, for those who rely on bank transfers for international payments or other large transactions, it’s important to be aware of how these new fees might affect their bottom line. Additionally, customers should familiarize themselves with what types of activities may trigger an AML/CFT investigation so that they can avoid any potential issues down the road.  
                                                                         
As banks continue to bear the brunt of enforcing AML/CFT regulations, it’s becoming increasingly important for Dutch banking customers to be aware of how these new fees might affect them. While most customers will not be significantly impacted by these changes, those making large international payments should pay close attention to any new charges or requirements associated with their transactions. By understanding why these measures are necessary and how they work, banking customers can rest assured knowing that their finances are secure while still taking advantage of all the benefits provided by modern banking services.

It will be important for all parties involved to find a balance between the need for compliance and the costs associated with it, in order to ensure a fair and sustainable financial system.

One potential solution could be for the government to provide more support or funding to help banks cover the costs of AML/CFT compliance. This could help alleviate some of the burden on banks and prevent the need for them to pass on these costs to their customers. Another option could be for banks to explore more cost-effective ways of meeting their compliance obligations, such as through the use of new technologies or by collaborating with other financial institutions.

Ultimately, the introduction of new fees by Dutch banks in response to the increasing costs of AML/CFT compliance highlights the need for a more comprehensive approach to addressing these challenges. All stakeholders, including the banks, the government, and businesses, must work together to find solutions that promote compliance while also minimizing the impact on the broader economy.

AML/CFT Compliance with Tookitaki

Headquartered in Singapore, Tookitaki is a regulatory technology company offering financial crime detection and prevention to some of the world's leading banks and fintech companies to help them stay vigilant and compliant with the latest standards set by regional regulators and international watchdogs such as the FATF.

Tookitaki's Anti-Money Laundering Suite or AMLS  covers customer onboarding and ongoing processes through its Transaction Monitoring, Smart Screening, Customer Risk Scoring, and Case Manager. Together they provide holistic risk coverage, sharper detection, and significant effort reduction in managing false alerts. It is uniquely designed to complement existing systems by cutting through the noise and clutter generated by large volumes of alerts in legacy transaction monitoring processes. 

Our AMLS has two main functionalities: Intelligent Alert Detection (IAD) and Smart Alert Management (SAM).

For our customers, like traditional banks and fintech companies, an extensive understanding of their consumers is necessary for effective and comprehensive risk policies. The AMLS is a product that enables this through its Intelligent Alert Detection (IAD) for Detection and Prevention and its Smart Alert Management (SAM) for the efficient management of AML alerts.

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Blogs
18 Jul 2025
6 min
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Australia’s AML Overhaul: What AUSTRAC’s New Rules Mean for Compliance Teams

AUSTRAC’s latest draft rules signal a defining moment for AML compliance in Australia.

With growing pressure to address regulatory gaps and align with global standards, AUSTRAC has released a second exposure draft of AML/CTF rules that could reshape how financial institutions approach compliance. These proposed updates are more than routine tweaks, they are part of a strategic pivot aimed at strengthening Australia’s financial crime defences following international scrutiny and domestic lapses.

Background: Why AUSTRAC Is Updating the Rules

AUSTRAC’s policy overhaul comes at a critical time for the Australian financial sector. After years of industry feedback, regulatory incidents, and repeated warnings from the Financial Action Task Force (FATF), Australia has faced growing pressure to modernise its AML/CTF framework. This pressure intensified after the Royal Commission findings and the high-profile Crown Resorts case, which exposed systemic failures in detecting and reporting suspicious transactions.

The second exposure draft released in July 2025 reflects AUSTRAC’s intent to close key compliance loopholes and bring the current system in line with global best practices. It expands on the earlier draft by incorporating industry consultation and focuses on more granular obligations for customer due diligence, ongoing monitoring, and sanctions screening. These changes aim to strengthen Australia’s position in the face of a rapidly evolving threat landscape driven by digital finance, cross-border transactions, and sophisticated laundering techniques.

What’s Changing: Key Highlights from the Exposure Draft Rules

The second exposure draft introduces several new requirements that directly impact how reporting entities manage risk and monitor customers:

1. Clarified PEP Obligations

The draft now defines a broader set of politically exposed persons (PEPs), including foreign and domestic roles, and mandates enhanced due diligence regardless of source of funds.

2. Expanded Ongoing Monitoring

Entities must now monitor customers continuously, not just at onboarding, using both transaction and behavioural data. This shift pushes compliance teams to move from static checks to dynamic, risk-based reviews.

3. Third-Party Reliance Rules

The draft clarifies when and how financial institutions can rely on third parties for KYC processes. This includes more specific provisions for responsibility and liability in case of failure.

4. Sanctions Screening Expectations

AUSTRAC has proposed more stringent guidelines for sanctions screening, especially around name-matching and periodic list updates. There is also an increased focus on ultimate beneficial ownership.

5. Obligations for Fintechs and Digital Wallet Providers

The draft recognises the role of digital services and imposes tighter onboarding and monitoring standards for high-risk products and cross-border offerings.

Comparing ED2 with Tranche 2 Reforms

While Tranche 2 reforms remain on the horizon with a broader mandate to include lawyers, accountants, and real estate agents under the AML/CTF regime, the second exposure draft zeroes in on tightening the compliance expectations for existing reporting entities.

Unlike Tranche 2, which aims to expand the scope of regulated professions, the exposure draft rules focus on strengthening operational practices such as ongoing monitoring, customer segmentation, and enhanced due diligence for existing covered sectors. The rules also go deeper into technological expectations, such as maintaining audit trails and validating third-party service providers.

In short, ED2 is more about modernising the how of AML compliance, whereas Tranche 2 will eventually reshape the who of the regulated ecosystem.

Why It Matters for Financial Institutions

For compliance officers and risk managers, these proposed changes translate to increased scrutiny, more granular documentation, and an urgent need to improve monitoring practices. Institutions will be expected to maintain stronger evidence trails, adopt real-time monitoring tools, and improve their ability to detect behavioural anomalies across customer life cycles.

Moreover, the clear emphasis on risk-based ongoing due diligence means firms can no longer rely on periodic checks alone. Dynamic updates to risk profiles, responsive escalation triggers, and cross-channel data analysis will become critical components of future-ready compliance programs.

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Tookitaki’s Perspective and Solution Fit

At Tookitaki, we believe AUSTRAC’s second exposure draft offers an opportunity for Australian institutions to build more resilient, intelligence-driven compliance programs.

Our flagship platform, FinCense, is built to adapt to evolving AML obligations through its scenario-driven detection engine, AI-led transaction monitoring, and federated learning capabilities. Financial institutions can seamlessly adopt continuous risk monitoring, generate audit-ready investigation trails, and integrate sanctions screening workflows, all while maintaining high levels of precision.

Importantly, Tookitaki’s federated intelligence model draws from a community of AML experts to anticipate emerging threats and codify new typologies. This ensures institutions stay ahead of bad actors who are constantly evolving their methods.

What’s Next: Preparing for the New Rules

AUSTRAC is expected to finalise the rules following this round of industry consultation, with phased implementation timelines to be announced. Financial institutions should begin by assessing gaps in their existing AML controls, especially around ongoing monitoring, PEP screening, and documentation processes.

This is also a good time to evaluate technology infrastructure. Solutions that enable scalable monitoring, natural language audit logs, and flexible rule design will give institutions a distinct advantage in meeting the new compliance bar.

Conclusion

AUSTRAC’s second exposure draft marks a pivotal shift from checkbox compliance to intelligent, risk-driven AML practices. For financial institutions, the future of compliance lies in adopting flexible, technology-powered solutions that can evolve with the regulatory landscape.

The message is clear, compliance is no longer a static requirement. It is a dynamic, strategic pillar that demands agility, insight, and collaboration.

Australia’s AML Overhaul: What AUSTRAC’s New Rules Mean for Compliance Teams
Blogs
21 Jul 2025
6 min
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The AI Governance Crisis: How Compliance-First Thinking Undermines Both Innovation and Compliance

The financial services industry stands at a crossroads. Despite investing over $180 billion annually in financial crime compliance globally, financial institutions are failing spectacularly at their primary mission: preventing financial crime. Money launderers successfully process between $2-5 trillion annually representing up to 5% of global GDP, while authorities intercept less than 1-2% of these illicit flows. Meanwhile, traditional compliance systems generate false positive rates exceeding 90%, overwhelming investigators with irrelevant alerts while real threats slip through undetected.

This paradox reveals a fundamental crisis in how the industry approaches AI governance. Rather than enabling better crime detection, current compliance-heavy frameworks are creating bureaucratic bottlenecks that simultaneously stifle innovation and undermine security. The result is a vicious cycle where institutions spend more on compliance while becoming less effective at preventing actual crimes.

The Compliance Industrial Complex in APAC

Financial institutions across Asia-Pacific have built what amounts to a compliance industrial complex; one that checks every regulatory box, but often misses the mark on actual financial crime deterrence.

Spending is rising sharply. AML compliance costs in APAC have grown by 9–10% over the past two years, particularly in markets like Singapore, Malaysia, Indonesia, and the Philippines. Midsize to large firms in the region now spend between US $12–14 million annually, while smaller institutions are still allocating US $1–2 million each year, a substantial burden relative to their size.

Yet these escalating costs haven’t translated into better outcomes. Detection rates remain low. Analyst burnout is on the rise, but hiring lags behind, especially as firms struggle to find compliance professionals with both regulatory expertise and technical fluency. The result? A growing volume of alerts, an overstretched workforce, and mounting operational risk.

This misalignment between cost and capability has created a vicious loop: more money, more tools, more alerts - but no meaningful reduction in actual financial crime.

The Alert Avalanche in APAC

Nowhere is the dysfunction more evident than in APAC’s transaction monitoring systems. Alert volumes have surged by 800% in recent years, yet over 90% of these alerts are false positives, according to the AML Tech Barometer. This means investigators spend the bulk of their time chasing noise instead of identifying true threats.

The consequences are more than operational, they’re systemic. According to the Nasdaq Global Financial Crime Report 2024, APAC recorded the highest global fraud losses, totalling US $221.4 billion, with US $190 billion attributed to payments fraud alone.

These figures reflect a deeper issue: compliance teams are drowning in alerts that fail to distinguish genuine threats from benign anomalies. While real criminal behaviour evolves, traditional detection systems lag — overwhelmed by volume, underpowered in intelligence, and increasingly ineffective at stopping sophisticated financial crime.

Innovation Paralysis Through Regulatory Complexity

The compliance-first approach has created a regulatory environment that actively discourages innovation. Traditional vendors promote complex 12-point compliance frameworks that promise "audit readiness" through extensive documentation and multi-layered governance structures. While these frameworks appear comprehensive, they suffer from critical weaknesses that paradoxically increase both compliance risk and innovation costs.

Bureaucratic Bottlenecks

Heavy regulatory frameworks create bureaucratic bottlenecks that slow innovation. Financial institutions now spend 40% of their compliance budget on documentation and audit preparation rather than actual crime detection capabilities. This misallocation of resources means that institutions are investing heavily in appearing compliant rather than being effective.

The regulatory landscape has become a maze of conflicting requirements. Over 40 countries have initiated or enacted national AI policies, with more than a dozen introducing sector-specific financial services guidance. However, instead of harmonisation, regulatory divergence is accelerating, creating what experts call "regulatory fragmentation" that leaves multinational banks caught in crossfire between inconsistent standards.

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The Innovation-Compliance False Dichotomy

Current approaches perpetuate a false dichotomy between innovation and compliance, suggesting these goals are fundamentally incompatible. This thinking has led to what researchers call the "innovative trilemma"e perceived impossibility of simultaneously maintaining market integrity, providing clear guidance, and fostering innovation.

The European Union's AI Act exemplifies this challenge. While intended to create harmonized standards, financial services firms report that the heavy burden of documentation, mandatory transparency, and strict compliance checks can slow innovation considerably. Banks and insurers have requested reductions in real-time monitoring requirements, arguing that these can be "disproportionate and discourage innovation."

Real-World Consequences in APAC

Security Failures at Scale

  • APAC lost US $221.4 billion to fraud in 2024, the highest globally even as AML compliance spending soared.
  • Traditional, reactive detection systems continue to let sophisticated scams slip through.

Operational Inefficiencies

  • Siloed systems and poor data quality create compliance gaps.
  • Analysts spend excessive time on false positives, detracting from detecting real threats.

A Growing Talent Crisis

  • Many APAC compliance teams are understaffed, despite high workloads and pressure to adopt advanced tech.
  • Talent now needs both regulatory know-how and technological fluency, a rare costly combination.

The Path Forward: From Compliance to Governance

The evidence is overwhelming: compliance-first AI approaches are failing on their own terms while simultaneously stifling the innovation needed to address evolving threats. Financial institutions cannot continue down this path of escalating complexity and decreasing effectiveness.

The solution lies not in abandoning compliance but in reframing the entire approach around governance rather than checkbox mentality. Governance-first AI focuses on building systems that are inherently trustworthy, transparent, and effective - qualities that naturally satisfy regulatory requirements while enabling innovation.

This represents a fundamental shift from reactive compliance to proactive governance, from fragmented systems to integrated platforms, and from bureaucratic overhead to operational effectiveness. The institutions that embrace this transition will not only achieve superior compliance outcomes but will also gain competitive advantages through more effective crime detection and lower operational costs.

Conclusion

The AI governance crisis in financial services is not a technical problem, it is a strategic challenge that requires fundamental rethinking of how institutions balance innovation with risk management. The current compliance-first paradigm has demonstrated its limitations through massive costs, operational inefficiencies, and security failures.

The time has come to move beyond the false dichotomy of innovation versus compliance toward a governance-first approach that treats trustworthy AI as a competitive advantage rather than a regulatory burden. The institutions that make this transition first will not only achieve better compliance outcomes but will also position themselves to lead the next generation of financial crime prevention.

What’s Next in This Blog Series

In our next blog, we'll explore how initiatives like Singapore's AI-Verify program are pioneering the governance-first approach and setting new standards for responsible AI deployment in financial services.

Stay tuned.

The AI Governance Crisis: How Compliance-First Thinking Undermines Both Innovation and Compliance
Blogs
19 Jun 2025
5 min
read

Australia on Alert: Why Financial Crime Prevention Needs a Smarter Playbook

From traditional banks to rising fintechs, Australia's financial sector is under siege—not from market volatility, but from the surging tide of financial crime. In recent years, the country has become a hotspot for tech-enabled fraud and cross-border money laundering.

A surge in scams, evolving typologies, and increasingly sophisticated actors are pressuring institutions to confront a hard truth: the current playbook is outdated. With fraudsters exploiting digital platforms and faster payments, financial institutions must now pivot from reactive defences to real-time, intelligence-led prevention strategies.

The Australian government has stepped up through initiatives like the National Anti-Scam Centre and legislative reforms—but the real battleground lies inside financial institutions. Their ability to adapt fast, collaborate widely, and think smarter will define who stays ahead.

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The Evolving Threat Landscape

Australia’s shift to instant payments via the New Payments Platform (NPP) has revolutionised financial convenience. However, it's also reduced the window for detecting fraud to mere seconds—exposing institutions to high-velocity, low-footprint crime.

In 2024, Australians lost over AUD 2 billion to scams, according to the ACCC’s Scamwatch report:

  • Investment scams accounted for the largest losses at AUD 945 million
  • Remote access scams followed with AUD 106 million
  • Other high-loss categories included payment redirection and phishing scams

Behind many of these frauds are organised crime groups that exploit vulnerabilities in onboarding systems, mule account networks, and compliance delays. These syndicates operate internationally, often laundering funds through unsuspecting victims or digital assets.

Recent alerts from AUSTRAC and ASIC also highlighted the misuse of cryptocurrency exchanges, online gaming wallets, and e-commerce platforms in money laundering schemes. The message is clear: financial crime is mutating faster than most defences can adapt.

Australia FC

Why Traditional Defences Are Falling Short

Despite growing threats, many financial institutions still rely on legacy systems that were designed for a static risk environment. These tools:

  • Depend on manual rule updates, which can take weeks or months to deploy
  • Trigger false positives at scale, overwhelming compliance teams
  • Operate in silos, with no shared visibility across institutions

For instance, a suspicious pattern flagged at one bank may go entirely undetected at another—simply because they don’t share learnings. This fragmented model gives criminals a huge advantage, allowing them to exploit gaps in coverage and coordination.

The consequences aren’t just operational—they’re strategic. As financial criminals embrace automation, phishing kits, and AI-generated deepfakes, institutions using static tools are increasingly being outpaced.

The Cost of Inaction

The financial and reputational fallout from poor detection systems can be severe.

1. Consumer Trust Erosion

Australians are increasingly vocal about scam experiences. Victims often turn to social media or regulators after being defrauded—especially if they feel the bank was slow to react or dismissive of their case.

2. Regulatory Enforcement

AUSTRAC has made headlines with its tough stance on non-compliance. High-profile penalties against Crown Resorts, Star Entertainment, and non-bank remittance services show that even giants are not immune to scrutiny.

3. Market Reputation Risk

Investors and partners view AML and fraud management as core risk factors. A single failure can trigger media attention, customer churn, and long-term brand damage.

The bottom line? Institutions can no longer afford to treat compliance as a cost centre. It’s a driver of brand trust and operational resilience.

Rethinking AML and Fraud Prevention in Australia

As criminal innovation continues to escalate, the defence strategy must be proactive, intelligent, and collaborative. The foundations of this smarter approach include:

✅ AI-Powered Detection Systems

These systems move beyond rule-based alerts to analyse behavioural patterns in real-time. By learning from past frauds and adapting dynamically, AI models can flag suspicious activity before it becomes systemic.

For example:

  • Unusual login behaviour combined with high-value NPP transfers
  • Layered payments through multiple prepaid cards and wallets
  • Transactions just under the reporting threshold from new accounts

These patterns may look innocuous in isolation, but form high-risk signals when viewed in context.

✅ Federated Intelligence Sharing

Australia’s siloed infrastructure has long limited inter-institutional learning. A federated model enables institutions to share insights without exposing sensitive data—helping detect emerging scams faster.

Shared typologies, red flags, and network patterns allow compliance teams to benefit from collective intelligence rather than fighting crime alone.

✅ Human-in-the-Loop Collaboration

Technology is only part of the answer. AI tools must be designed to empower investigators, not replace them. When AI surfaces the right alerts, compliance professionals can:

  • Reduce time-to-investigation
  • Make informed, contextual decisions
  • Focus on complex cases with real impact

This fusion of human judgement and machine precision is key to staying agile and accurate.

A Smarter Playbook in Action: How Tookitaki Helps

At Tookitaki, we’ve built an ecosystem that reflects this smarter, modern approach.

FinCense is an AI-native platform designed for real-time detection across fraud and AML. It automates threshold tuning, uses network analytics to detect mule activity, and continuously evolves with new typologies.

The AFC Ecosystem is our collaborative network of compliance professionals and institutions who contribute real-world risk scenarios and emerging fraud patterns. These scenarios are curated, validated, and available out-of-the-box for immediate deployment in FinCense.

Some examples already relevant to Australian institutions include:

  • QR code-enabled scams using fake invoice payments
  • Micro-laundering via e-wallet top-ups and fast NPP withdrawals
  • Cross-border layering involving crypto exchanges and shell businesses

Together, FinCense and the AFC Ecosystem enable institutions to:

Building a Future-Ready Framework

The question is no longer if financial crime will strike—it’s how well prepared your institution is when it does.

To be future-ready, institutions must:

  • Break silos through collaborative platforms
  • Invest in continuous learning systems that evolve with threats
  • Equip teams with intelligent tools, not more manual work

Those who act now will not only improve operational resilience, but also lead in restoring public trust.

As the financial landscape transforms, so too must the compliance infrastructure. Tomorrow’s threats demand a shared response, built on intelligence, speed, and community-led innovation.

Strengthening AML Compliance Through Technology and Collaboration

Conclusion: Trust Is the New Currency

Australia is at a turning point. The cost of reactive, siloed compliance is too high—and criminals are already exploiting the lag.

It’s time to adopt a smarter playbook. One where technology, collaboration, and shared intelligence replace outdated controls.

At Tookitaki, we’re proud to build the Trust Layer for Financial Services—empowering banks and fintechs to:

  • Stop fraud before it escalates
  • Reduce false positives and compliance fatigue
  • Strengthen transparency and accountability

Through FinCense and the AFC Ecosystem, our mission is simple: enable smarter decisions, faster actions, and safer financial systems.

Australia on Alert: Why Financial Crime Prevention Needs a Smarter Playbook